Patient Access Specialist

UCHealth • Denver, CO

5d • Onsite

About The Position

The Patient Access Specialist performs receptionist, registration, and clerical duties related to registering patients for services. The role meets with patients and/or caregivers to exchange necessary information and documentation, explains visits and instructions, and responds to questions and concerns. The specialist communicates with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules. The position also verifies insurance benefits, obtains pre-certification or authorization when needed, determines and accepts required payments or refers patients to financial counselors, and ensures demographic, billing, and clinical information is entered accurately and promptly in the registration system. The role requires critical thinking, decisive judgment, the ability to work with minimal supervision, and the ability to take appropriate action in a fast-paced environment. This is an onsite PRN position at UCHealth University of Colorado Hospital Central Park Medical Center in Denver, Colorado.

Requirements

• Critical thinking skills and decisive judgment.
• Ability to work with minimal supervision.
• Ability to work in a fast-paced environment and take appropriate action.

Responsibilities

• Meet with patients and/or their caregivers to exchange necessary information and documentation.
• Explain visits and instructions, and address concerns and questions.
• Communicate with referring provider offices, clinical departments, and other appropriate personnel to exchange information and determine schedules.
• Verify insurance benefits and obtain pre-certification or authorization as necessary.
• Determine and accept required payments, including co-pays and deductibles, or refer patients to financial counselors for follow-up.
• Obtain and enter demographic, billing, and clinical information in the registration system accurately and promptly.

Benefits

• Performance bonus through a 3-Year Incentive Bonus program.
• Annual merit pay increase based on performance.
• Annual market reviews and pay adjustments as needed.
• Medical, dental, and vision coverage.
• 24/7 mental health and well-being support for employees and dependents.
• Discounted gym memberships and fitness resources.
• Free Care.com membership.
• Voluntary benefits, including accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
• Paid time off, paid family and medical leave, and leaves of absence.
• Employer-provided basic life and accidental death and dismemberment coverage, with buy-up options.
• Employer-provided short-term and long-term disability coverage, with buy-up options.
• 403(b) retirement plan with employer matching contribution; an additional 457(b) plan may be available.
• Flexible spending accounts for health care and dependent day care; health savings account available with enrollment in a high-deductible medical plan.
• Access to academic degree and certificate programs.
• Tuition support for eligible education programs, including up to 100% of tuition, books, and fees for specific degrees, or other qualifying programs up to $10,000 per year prepaid or $5,250 per year in tuition reimbursement.
• Access to LinkedIn Learning courses and seminars and internal professional development opportunities.
• Free assistance navigating the Public Service Loan Forgiveness program and submitting federal student loans for forgiveness.

What This Job Offers

• Education Level: No Education Listed