Parts Counter Jobs

About The Position

Requirements

• High school diploma, equivalent experience, or motivation to pursue a GED.
• Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
• Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
• Ability to use common sense to follow written, oral, or diagrammatic instructions and address problems involving several concrete variables in standardized situations.
• Basic computer knowledge, including web browsing and Microsoft Office.
• Valid driver's license and clean driving record; a Class E license is required for Missouri locations.
• Ability to meet the physical demands of the role, including standing, walking, handling items, reaching, communicating, occasional sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling; lift or move up to 10 pounds regularly, 25 pounds frequently, and 50 pounds occasionally.
• Successful completion of post-offer, pre-employment drug testing.

Nice To Haves

• One year of professional automotive parts experience or two years of hobbyist automotive parts experience is preferred.

Responsibilities

• Provide courteous customer service and assist customers in determining the parts they need.
• Take customer orders in person and by phone, and promote sales programs.
• Partner with experienced employees as needed to identify options and solve customer problems.
• Learn to research part availability, stock numbers, inventory status, and pricing using computers and catalogs.
• Locate and pull parts for orders, and tag orders for delivery.
• Handle cash and credit transactions and properly invoice or credit customer accounts.
• Follow manager instructions for customer core returns, including processing credits and paperwork with manager support until sufficiently experienced.
• Process incoming inventory and put stock away; straighten, dust, and rearrange stock as needed.
• Attend assigned training and complete online training programs, including knowledge tests when required.
• Drive a vehicle safely in varied weather and traffic conditions.
• Work home-store inventory or assist with inventory at other locations when assigned.
• Clean and maintain the inside and outside of the building, including picking up trash, sweeping, and mopping.
• Attend work on time as scheduled unless management authorizes time off.
• Follow company safety guidelines, practices, policies, and applicable legal and regulatory requirements.
• Maintain a neat, clean, and professional appearance; treat customers and coworkers respectfully and cooperate as a team member.
• Perform other assigned tasks.

Benefits

• 401(k) employer matching
• Company-paid vacation, holidays, and sick days
• Medical, dental, and vision coverage
• Company-paid basic life insurance and long-term disability
• Short-term disability
• Flexible spending accounts
• Additional supplemental life insurance
• Accident insurance
• Hospital indemnity
• Employee assistance program
• Employee purchase discounts
• Scholarship program
• Earning incentives and bonuses