Counter Parts Sales Rep-5

FleetPride • Saint George, UT

7d

About The Position

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. The Counter Parts Sales Rep provides customer service by phone and in person, selling heavy-duty parts based on customer needs and parts availability while helping generate profit for FleetPride. The role includes assisting customers with parts, recommending related products, handling sales and returns according to company procedures, and maintaining an organized and sales-supportive counter area.

Requirements

• High school diploma, GED, or high school equivalency certificate.
• Intermediate knowledge of Windows XP, including Excel, Word, and Outlook.
• Active listening skills, including giving full attention, understanding others’ points, asking appropriate questions, and avoiding inappropriate interruptions.
• Ability to communicate information effectively.
• Time-management skills, including managing one’s own time and the time of others.
• Persuasion skills.
• Service orientation and actively looking for ways to help people.
• At least 2 years of sales experience.

Nice To Haves

• Experience selling heavy-duty automotive parts.

Responsibilities

• Help determine and obtain heavy-duty parts requested by customers by phone or in person.
• Suggest related parts to provide a full service.
• Locate and obtain ordered parts from the central warehouse or branch.
• Determine sales prices for customers according to company procedures.
• Handle warranty or defective parts according to company procedures.
• Write up approved charge sales according to company procedures.
• Special-order parts on an emergency basis when necessary and appropriate.
• Process approved customer credits for returned merchandise.
• Maintain confidentiality of pricing lists and structures as required by company procedures.
• Answer customer questions about products, prices, availability, and product features.
• Provide customers with current product catalogs.
• Use non-selling and non-servicing time to study catalogs and review price sheets, bulletins, changes, additions, and deletions.
• Keep the counter parts area clean and orderly.
• Maintain display areas that encourage sales.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED