Senior Parts Counter Specialist

Profile Motor Group•Albany, NH

24d•Onsite

About The Position

Profile Powersports is seeking an experienced applicant to join its parts department. This fast-paced role involves researching and selling parts and accessories, serving in-store customers and telephone callers, selling through the company website and other online platforms, and supporting shipping, receiving, inventory control, stocking, and service technicians. The position is described as full-time, with a 3-5 day work week, in an air-conditioned building. On- and off-site training is provided.

Requirements

Experience in a parts department or a related role; the posting seeks an experienced applicant.
Ability to use standard desktop applications such as Microsoft Office and internet functions.
Ability to communicate effectively in writing and speech with individuals and groups.
Ability to work extended hours and weekends.
Excellent customer service skills.
High school diploma or equivalent experience.
Basic data-entry and keyboarding skills.
Basic parts and machinery knowledge.
Ability to work in a team environment.
Ability to lift items weighing up to 75 lbs.
Knowledge of web-based selling.

Responsibilities

Research and sell parts and accessories.
Provide in-store customer service and promote the organization.
Greet customers courteously, share product knowledge, and assist multiple customers while maintaining customer satisfaction.
Handle telephone transactions quickly and courteously.
Perform daily physical inventory cycle counts, report inventory adjustments, and help resolve inventory issues and discrepancies.
Stock shelves and maintain a clean, safe, and up-to-date showroom and merchandising.
Supply service technicians with parts as required.
Sell parts through the company website and other web-based platforms, including eBay, Amazon, and Facebook.
Assist with shipping and receiving and inventory control.