Parts Counter Specialist

JAMES RIVER EQUIPMENT VIRGINIA LLC • Garner, NC

7d

About The Position

James River Equipment is hiring a full-time Parts Counter Specialist in Raleigh-Garner, North Carolina. The role serves customers and internal teams by identifying parts needs, processing requests and orders, and completing sales. The specialist also helps maintain merchandise displays and participates in inventory activities. The position offers a competitive hourly rate negotiable based on experience, monthly bonus eligibility, and a range of benefits. The company describes its workplace as supportive, collaborative, and diverse, with opportunities for leadership and professional growth.

Requirements

• Positive attitude and willingness to learn.
• Good communication skills and excellent attendance.
• Attention to detail, problem-solving skills, and customer service skills.
• Recent computer use.
• Ability to handle a high volume of customer inquiries and provide timely follow-up.
• Willingness to answer the phone.

Nice To Haves

• Experience with dealership software and parts or inventory systems.

Responsibilities

• Greet customers and work with them in person, by phone, and online to identify parts solutions, process orders, and complete sales.
• Place machine-down and stock orders as requested.
• Process parts requests for internal and external customers.
• Assist with preparing and maintaining merchandise displays.
• Participate in cycle counts and physical inventory when scheduled.

Benefits

• Competitive hourly pay, negotiable based on experience.
• Monthly bonus eligibility.
• Extended health insurance beginning on the first day of employment.
• Dental insurance beginning on the first day of employment.
• Vision insurance beginning on the first day of employment.
• Health savings account options.
• Flexible spending account options.
• Disability insurance.
• Life insurance.
• 401(k) with employer match and profit share after 90 days of employment.
• Annual PPE allowance.
• Paid time off.
• Paid holidays.
• Employee recognition rewards program.
• Opportunities to attend a yearly cruise for top performers.
• Opportunities for leadership and professional growth.
• Quarterly group outings and company events.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed