Parts Counter Specialist
JAMES RIVER EQUIPMENT GROUP•Fishersville, VA
•$22 - $27•Onsite
About The Position
James River Equipment is hiring a Parts Counter Specialist in Fishersville, Virginia. The role provides parts sales and customer service to internal and external customers in person, by phone, and online. The specialist identifies customers’ needs, processes orders and sales, and helps maintain merchandise displays and inventory. The position is full-time, with an hourly salary range of $22.00 to $27.00, negotiable based on experience, and an opportunity for a monthly parts counter bonus.
Requirements
- Positive attitude and willingness to learn.
- Good communication skills and excellent attendance.
- Attention to detail, problem-solving skills, and customer service skills.
- Recent computer use.
- Ability to handle a high volume of customer inquiries and provide timely follow-up.
- Comfort answering the phone.
Nice To Haves
- Experience with dealership software and parts or inventory systems.
Responsibilities
- Greet customers and collaborate with them in person, by phone, and online to identify parts needs, process orders, and complete sales.
- Place machine-down orders and stock orders as requested.
- Process parts requests for internal and external customers.
- Assist with preparing and maintaining merchandise displays.
- Participate in cycle counts and physical inventory when scheduled.
- Follow up promptly on customer inquiries and answer the phone.
Benefits
- Monthly parts counter bonus
- Extended health insurance beginning on the first day of employment
- Dental insurance beginning on the first day of employment
- Vision insurance beginning on the first day of employment
- Health savings account options
- Flexible spending account options
- Disability insurance
- Life insurance
- 401(k) with employer match and profit share after 90 days of employment
- Annual PPE allowance
- Paid time off
- Paid holidays
- Employee recognition rewards program
- Opportunity to attend a yearly cruise for top performers
- Opportunities for leadership and professional growth
- Quarterly group outings and company events
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
