Parts Counter Jobs

About The Position

Requirements

• Previous dealership parts experience is a plus; the employer is willing to train the right candidate.
• Excellent verbal and written communication skills.
• Strong listening skills and empathy for customers.
• Ability to adapt and maintain composure in certain circumstances.
• Problem-solving skills and an ability to bring solutions.
• Strong work ethic and reliability.
• Ability to work in a team environment and collaborate with others.
• Customer-centric approach toward external and internal customers.
• Experience in a parts store, auction, retail store, or auto body/collision environment.

Nice To Haves

• Previous wholesale experience with Honda parts.
• ASE certifications.
• Knowledge of a dealership management system, particularly CDK.

Responsibilities

• Provide auto parts answers and solutions to retail and wholesale customers in person and over the phone.
• Use parts knowledge to help other team members answer customer questions.
• Provide outstanding customer care and positive interactions with everyone who visits the store.
• Bring customer focus and high energy to a fast-paced store environment.
• Welcome retail customers and engage with them to provide a positive consumer experience.
• Use a computer, telephone, and web-based catalog system.
• Provide customers with parts pricing and availability.
• Accurately select the parts needed to meet customer demand.
• Follow management requests and instructions.

Benefits

• Competitive pay.
• Paid sick time and vacation.
• Health, vision, and dental benefits.
• 401(k) plan.
• Employee and sister-store discounts.
• Training and ongoing development with support from leaders and the team.
• Opportunity for promotion from within.