Auto Parts Counter Sales Part-time #6009

Bumper to Bumper Auto Parts•Richmond, MO

About The Position

The Counter Sales Level 1 role provides courteous over-the-counter sales and takes customer orders in person and by phone. The position supports store operations through sales programs and customer- and team-oriented activities. Sales may involve aftermarket automotive replacement parts, heavy-duty parts, automotive and industrial paint, and body shop supplies and equipment. Sales incentives may be available. The employee provides customer service, assists customers in determining parts needed, researches availability and pricing using computer systems and catalogs, handles transactions, and helps maintain inventory and the store. The role requires learning company systems, procedures, and product lines, completing assigned training, and following safety policies. This position has no supervisory responsibilities and is safety sensitive because it involves heavy equipment and hazardous materials. Employment is subject to post-offer, pre-employment drug testing.

Requirements

High school diploma, equivalent experience, or motivation to pursue a GED.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively to customers or employees.
Ability to calculate discounts, interest, commissions, proportions, percentages, area, circumference, and volume, and apply basic algebra and geometry.
Ability to follow written, oral, or diagram instructions and address problems involving several concrete variables in standardized situations.
Basic computer knowledge, including web browsing and Microsoft Office.
Valid driver's license; a Class E license is required for Missouri locations, along with a clean driving record.
Ability to meet the physical demands of the job, including regularly standing, walking, handling items, reaching, and communicating; lifting up to 50 pounds occasionally.
Ability to work in an environment with frequent exposure to fumes or airborne particles and outdoor weather conditions, and occasional exposure to moving mechanical parts, heights, chemicals, electrical shock, and vibration.

Nice To Haves

One year of professional automotive parts experience or two years of hobbyist automotive parts experience is preferred.

Responsibilities

Provide friendly, courteous over-the-counter service and take orders in person and by phone.
Assist customers in determining parts needed and consult more experienced employees when necessary to identify solutions.
Learn to research part availability, stock numbers, inventory status, and pricing using computer systems and catalogs.
Handle cash and credit transactions and properly invoice or credit customer accounts.
Follow manager instructions for customer core returns, including processing credits and required paperwork.
Locate and pull parts for orders, tag orders for delivery, and process incoming inventory and stock.
Check in, stock, straighten, dust, and rearrange merchandise as needed.
Attend work as scheduled and demonstrate respectful conduct toward customers and coworkers.
Cooperate with coworkers and support team operations.
Follow legal, regulatory, company safety guidelines, practices, and policies.
Maintain a neat, clean, and professional appearance.
Attend assigned training and complete online training programs, including knowledge tests when required.
Safely drive a vehicle in different weather and traffic conditions.
Assist with home-store inventory and inventory at other locations when assigned.
Clean and maintain the interior and exterior of the building, including picking up trash, sweeping, and mopping.
Perform other tasks as assigned.