Auto Parts Specialist (Parts Counter Sales)

Sanel NAPA Auto Parts•Lebanon, NH

3d•$16 - $18•Onsite

About The Position

Sanel NAPA Auto Parts is seeking an Automotive Parts Specialist for its West Lebanon, New Hampshire team. The role serves retail and commercial customers by helping them find automotive parts and products, answering questions, processing transactions, and supporting store operations. Automotive parts experience is a plus, but the company is willing to train an eager learner. The position is full-time, approximately 40 hours per week, with a schedule of Monday through Friday, 9:00 AM–5:00 PM, and Saturdays, 8:00 AM–12:00 PM.

Requirements

High school diploma or GED.
Must be at least 18 years old.
Valid driver's license and satisfactory Motor Vehicle Record.
Ability to lift and move automotive parts and supplies weighing up to 40 pounds.
Ability to work indoors and outdoors in varying weather conditions.
Genuine interest in automotive parts, vehicles, or the automotive industry.
Enjoys helping people and providing excellent customer service.
Clear and professional communication skills.
Comfort using computers and learning new technology.
Ability to multitask and stay organized in a busy environment.
Ability to work independently and as part of a team.
Dependability, flexibility, and willingness to help where needed.

Nice To Haves

Previous automotive, parts, retail, mechanical, or customer service experience.

Responsibilities

Help retail and commercial customers find appropriate automotive parts and products.
Answer automotive parts and service questions in person and over the phone.
Provide friendly, knowledgeable customer service.
Use computers, point-of-sale systems, phones, catalogs, and other technology to research and sell parts.
Accurately process sales, cash, credit card, and customer transactions.
Maintain inventory, special orders, and backorders.
Coordinate and route deliveries.
Learn and use Sanel NAPA systems and product resources.
Work with team members to address customer needs and support smooth store operations.
Follow company safety procedures and contribute to a safe workplace.
Assist with opening or closing the store as needed after appropriate training.