Auto Parts Counter Professional

Parts Authority•Tampa, FL

About The Position

Parts Authority is a national distributor of automotive replacement parts, tools, equipment, and transmissions. The Auto Parts Counter Professional reports directly to the Store Manager and is responsible for inside sales activity within the store. The role focuses on building and maintaining lasting customer relationships, providing knowledgeable and professional service, and closing sales to achieve goals. The position also involves fulfilling orders for installers, fleets, municipalities, and car dealerships, locating hard-to-find parts, and supporting workplace safety.

Requirements

  • At least 3 years of counter sales experience in a competitive market.
  • Exceptional phone skills with a positive, enthusiastic, and attentive tone.
  • Excellent negotiation, interpersonal, and written and verbal communication skills.
  • Commitment to exceptional customer service and exceeding sales goals.
  • Ability to build and maintain lasting business relationships.
  • Results-oriented approach, with the ability to produce, close sales, and pursue growth.
  • Experience with POS systems and proficiency in Microsoft Word and Excel.
  • Strong organizational and time-management skills.
  • Ability to work independently to accomplish objectives.
  • Outgoing, assertive, proactive, positive, and tenacious approach, with a can-do attitude.

Nice To Haves

  • Wholesale aftermarket auto parts sales experience is preferred.
  • An existing customer base is a plus.
  • General automotive knowledge is preferred.
  • Spanish and/or Chinese (Mandarin or Cantonese) language skills are a plus.

Responsibilities

  • Build and maintain productive, long-lasting relationships with existing customers.
  • Close sales to achieve goals and drive growth.
  • Interact with customers in a courteous and professional manner, and learn their needs.
  • Locate hard-to-find parts and negotiate with vendors for the best deals.
  • Provide accurate quotes and follow up with customers to ensure orders are placed.
  • Track lost sales and promote company specials.
  • Assist colleagues when needed and foster new sales opportunities.
  • Fulfill customer orders for installers, fleets, municipalities, and car dealerships.
  • Perform other duties as assigned.
  • Maintain and promote workplace safety.
  • Secure and transfer cash or other assets.

Benefits

  • Medical, pharmacy, dental, and vision coverage.
  • Basic life and AD&D insurance.
  • Short- and long-term disability coverage.
  • Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, and Health Reimbursement Account.
  • Accident, critical illness, hospital indemnity, ID theft, legal plan, and pet insurance.
  • Employee Assistance Program (EAP).
  • Paid holidays, sick leave, and vacation.
  • Profit sharing and a 401(k) plan.
  • Employee discounts on merchandise.
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