Auto Parts Counter Person

Sunset Auto Parts•Scappoose, OR

About The Position

The Auto Parts Counter Person supports customers and store operations by identifying and retrieving vehicle parts, processing sales, and sharing information about part features, benefits, and warranties. The role uses a cash register, telephone, computer systems, paper catalogs, and TAMS point-of-sale software, while handling promotions, rebates, registrations, invoicing, and cash drawer security. It also involves maintaining product displays and stock, following store policies, and may include receiving stock orders, cleaning, routine maintenance, and safe, timely deliveries. The typical schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

  • Excel in a fast-paced, customer-oriented environment.
  • Be motivated to learn.
  • Maintain a professional attitude, conduct, and appearance.
  • Establish and maintain outstanding relationships with NAPA customers.
  • Be able to read and write legibly and understand and recognize part numbers and line codes.
  • Be able to accurately reference part numbers and applications from an extensive catalog.
  • Be capable of lifting and moving parts and boxes weighing up to 50 pounds.
  • Be able to use moving aids for heavier items, including hand trucks, pallet jacks, barrel dollies, and hydraulic lifts.
  • Be able to bend or stoop to ground-level shelves and reach upper shelves, using a step stool or ladder when necessary.
  • Be able to stand or walk for assigned work shifts.
  • Pass a pre-employment background check.

Responsibilities

  • Look up and retrieve parts for vehicles.
  • Operate a cash register, answer telephone calls, and use computer and paper catalog systems.
  • Work with current sales promotions and process rebates and registrations.
  • Build and maintain store displays; keep items stocked and priced.
  • Share knowledge about auto part features, benefits, and warranty information.
  • Maintain accurate invoicing records and secure the cash drawer.
  • Process TAMS point-of-sale transactions properly.
  • Execute store policies and procedures in all transactions.
  • Assist with checking in stock orders and stocking products on shelves, as needed.
  • Clean and perform routine maintenance functions, as needed.
  • Provide efficient and professional delivery service safely and on time, as needed.
  • Perform associated duties as assigned by management.
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