Parts Counter Person

Jim Taylor Ford Lincoln•Ruston, LA

About The Position

Jim Taylor Auto Group is hiring a full-time Parts Counterperson to support technicians and customers with accurate, professional parts service. The role is suited to an organized, helpful, dependable, and detail-oriented person who values strong internal and external customer service. The Parts Counterperson helps get the right parts to the right place at the right time and supports the efficiency of the fixed operations team. The position offers performance-based pay with bonus opportunities for motivated team members. Jim Taylor Auto Group describes its Parts Counter team as putting dedication, responsibility, initiative, value, and empathy into practice through accurate service, clear communication, follow-through, organization, problem-solving, and respectful support for colleagues and customers.

Requirements

  • Parts experience preferred.
  • High school diploma or equivalent.
  • Strong customer service and communication skills.
  • Attention to detail and organizational ability.
  • Basic computer competencies.
  • Ability to work efficiently in a fast-paced environment.
  • Dependable work ethic and team-oriented attitude.

Nice To Haves

  • Parts experience.
  • Valid driver’s license.

Responsibilities

  • Assist technicians and customers with parts lookup and ordering.
  • Provide accurate and timely parts support for the service department.
  • Maintain organized inventory and parts records.
  • Receive, stock, and track parts as needed.
  • Communicate clearly about availability, delays, and special orders.
  • Help ensure the parts department operates efficiently and professionally.
  • Support internal teamwork and customer satisfaction through reliable service.

Benefits

  • Medical, dental, and vision insurance
  • 401(k) plan
  • PTO
  • Life insurance
  • Short- and long-term disability
  • Employee discounts
  • Holiday pay
  • Opportunity for advancement
  • Access to a free medical clinic
  • Free access to a nutritionist
  • Performance-based pay with bonus opportunities
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