Parts Counter Sales

Kia of Carmel • Indianapolis, IN

8d • Onsite

About The Position

The Ed Napleton Automotive Group is hiring an Automotive Parts Counter Sales Associate at Napleton KIA of Carmel. The role serves as a liaison for internal and external customers and promotes the sale of parts, labor, and accessories in a growing, fast-paced automotive dealership environment. The associate assists customers with parts needs, supports service technicians and other departments, manages parts inventory and related paperwork, and helps maintain department operations.

Requirements

• At least 1 year of experience in automotive parts.
• Automotive knowledge.
• Excellent customer service skills.
• Ability to lift 100 pounds.
• Valid driver's license.
• Willingness to undergo a background check in accordance with local laws and regulations.
• At least 18 years of age to comply with the company driving policy.

Responsibilities

• Greet customers, determine their needs, and provide excellent customer service and satisfaction.
• Establish a method of payment and receive money from customers; cash out customers.
• Handle telephone inquiries regarding parts purchases.
• Distribute parts to service technicians.
• Accept warranty parts and cores for return, and return warranty parts to the factory using the required marking and tagging procedures.
• Process pertinent documents and associated parts.
• Identify related parts needed for repair jobs.
• Advise customers or Service Consultants of parts stocking status.
• Maintain security of parts and paperwork in the Parts Department.
• Write purchase orders for parts and outside-supplier sublet work, and obtain management approval.
• Use the computer system consistently and accurately to post sales and track lost sales.
• Provide the Parts Manager with information for special orders, emergency purchases, and lost sales.
• Maintain parts in the correct locations and bins.
• Keep the work and department area clean, including helping remove garbage and boxes.
• Keep current on training and certification.
• Pull and stock parts inventory.
• Perform bin spot checks as directed.
• Maintain good communication with associates in the Parts Department and other departments.
• Report issues to the department manager.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed