Outreach Coordinator Jobs

About The Position

Requirements

• High School diploma/GED
• 2-4 years of work-related experience

Nice To Haves

• Bachelor's degree

Responsibilities

• Manages a geographic territory and maps out Referral Channels
• Develops a portfolio of 15 to 25 organizations and cultivates key relationships at all levels of staff as well as with clients
• Achieves visit targets set by management for specified lines of business – primary care including women’s health and pediatrics, dental, mental health, health home, HIV/AIDS services and other targets set on annual basis – such as ACO, CCM. (Currently 40 Per Month)
• Plans effectively and does effective pre-call planning and post call analysis.
• Masters basic relationship building skills including understanding the customer, opening, creating a valuable dialogue, proposing a winning solution and closing.
• Builds relationships with external referral channels including housing sites, criminal justice, drug treatment programs, CBOs, FBOs, and Physicians, etc.
• Prospects new organizations and develops into Referrers; achieves prospecting targets.
• Builds relationships with internal programs and services and acts as a liaison between external referral sources and internal programs.
• Tracks outreach activities in agency Salesforce CRM or tracking tool.
• Creates and implements new marketing strategies and plans to achieve targets and expand customer base.
• Participates in Community Engagement team meetings and participates in team huddles.
• Develops annual account plans and quarterly outreach plan to develop market to support achievement of corporate goals.
• Completes required documentation.
• Assists client with linkage to intake and assessment services.
• Organizes health home intake assessment days at community partner sites.
• Participates in presentations to advance relationships with key target audiences.
• Conducts educational sessions including group education, one-on-one education and provides input on developing new educational materials.
• Provides excellent customer services and takes initiative in solving problems and creating solutions for customer.
• Locates and participates in Health Fairs, Trade Shows, Conferences and other events to expand business and increase awareness and visibility.
• Responds to complaints and effectively handles to resolution.
• Keeps abreast of competitive intelligence and shares information with Community Engagement team.
• Performs other duties as assigned by Supervisor.