Education and Community Outreach Coordinator

Carboline • Beachwood, OH

1d • Hybrid

About The Position

The Education and Community Outreach Coordinator is responsible for the design, implementation, and evaluation of programs that facilitate professional development and continuous learning for new and existing employees. The role contributes to innovative company-wide programming in education, apprenticeships, safety, and community outreach. It serves as the point of contact for RISE-related issues and coordinates communications among employees, stakeholders, and outside partners. The coordinator builds and maintains strategic partnerships that help existing and potential employees from traditionally underrepresented and underserved communities explore career paths in the roofing industry.

This hybrid role requires working in the office a minimum of two days per week and traveling as needed, up to 50%, for recruiting events, career fairs, conferences, and similar gatherings. The coordinator collaborates with WTI management, employees, external partners, and agencies to develop programs, address barriers to participant success, evaluate outcomes, and align programming with current and future company needs.

Requirements

• Ability to manage multiple projects and responsibilities concurrently.
• Strong analytical and problem-solving skills.
• Ability to manage difficult situations with professional maturity, resilience, and adaptability.
• Ability to work independently and collaboratively.
• Ability to establish priorities, goals, objectives, and timelines.
• Appreciation for and sensitivity to equity, diversity, workplace culture, and community issues.
• Creativity, resourcefulness, and ability to navigate ambiguity.
• Ability to provide efficient, timely, reliable, and courteous service.
• Ability to build and maintain effective professional relationships.
• Intermediate skills with financial data and mathematics, including understanding statistics, business metrics, gross margin, operating income, and cost management.
• Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
• Ability to use technology for company tasks, including expense management, timekeeping systems, and the intranet.
• Ability to travel up to 50%.
• Ability to work in the office a minimum of two days per week in a hybrid role.

Responsibilities

• Develop, implement, and oversee all RISE program initiatives.
• Foster a supportive and respectful workplace climate and a student learning environment that encourages personal development, growth, and success.
• Develop marketing messages and strategies to promote engagement and participation; assist in designing and developing marketing and promotional materials, ensuring communications reach different generations, diverse populations, and varied education levels.
• Collect and analyze data, maintain program records, and monitor participant progress.
• Measure program impact and adapt and refine program delivery as necessary.
• Establish metrics and benchmarks, prepare reports for specific programs, and report outcomes to employees, stakeholders, and outside partners.
• Create and maintain an outreach contact database to foster collaborative partnerships.
• Explore opportunities to develop new resources and partnerships.
• Identify potential barriers to participant success and collaborate with WTI and external agencies on solutions.
• Develop and manage a mentor program that supports and inspires new participants.
• Provide exceptional customer service to employees and external partners.
• Create a participant satisfaction survey and annual program report.
• Meet deadlines for reports, data, publications, and budget requests.
• Travel as needed, up to 50%, to represent RISE/WTI at recruiting events, career fairs, conferences, and similar gatherings.
• Maintain knowledge of national trends and best practices in the industry and in outreach, pre-college initiatives, and education related to employee success.
• Collaborate with WTI management to develop and implement process improvements and align programming with current and future company needs.
• Support WTI advocacy, strategy, and community efforts.
• May participate in community and education-related committees supporting WTI Education and Community Outreach program goals.
• Perform additional duties as assigned by the supervisor.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed