Education and Community Outreach Coordinator

Tremco Construction Products Group•Beachwood, OH
•Hybrid

About The Position

The Education and Community Outreach Coordinator is responsible for the design, implementation, and evaluation of programming that supports employee professional development and continuous learning. The role contributes to company-wide initiatives in education, apprenticeships, safety, and community outreach, and serves as the point of contact for RISE-related matters, coordinating communication among employees, stakeholders, and external partners. The coordinator builds and maintains strategic partnerships that create career-pathway opportunities in the roofing industry for current employees and potential employees from traditionally underrepresented and underserved communities. The position develops and oversees RISE initiatives, supports an inclusive and respectful workplace and student learning environment, promotes participation, tracks and evaluates program outcomes, and works with WTI management to improve programming in response to company needs. The role is hybrid, with a minimum of two days per week in the office, and requires travel as needed, up to 50%.

Requirements

  • Ability to manage multiple projects and responsibilities concurrently.
  • Strong analytical and problem-solving skills.
  • Professional maturity, resiliency, and adaptability when managing difficult situations.
  • Ability to work independently and collaboratively.
  • Ability to establish priorities, goals, objectives, and timelines.
  • Appreciation for and sensitivity to equity, diversity, workplace culture, and community issues.
  • Creativity, resourcefulness, and ability to navigate ambiguity.
  • Ability to provide efficient, timely, reliable, and courteous service.
  • Ability to build and maintain effective professional relationships.
  • Intermediate skills with financial data and mathematics, including statistics, business metrics, gross margin, operating income, and cost management.
  • Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe.
  • Ability to use technology for company tasks, including expense management, timekeeping systems, and intranet.
  • Ability to travel up to 50%.
  • Ability to work in a hybrid role in the office at least two days per week.

Responsibilities

  • Develop, implement, and oversee all RISE program initiatives.
  • Foster a supportive and respectful workplace climate and a learning environment that encourages students’ personal development, growth, and success.
  • Develop marketing messages and strategies to promote engagement and participation among new and existing employees.
  • Assist with the design and development of marketing and promotional materials.
  • Ensure communications reach different generations, diverse populations, and people with varying levels of education.
  • Collect and analyze data, maintain program records, and monitor participant progress.
  • Measure program impact and adapt and refine delivery as needed.
  • Establish metrics and benchmarks, develop program-specific reports, and communicate outcomes to employees, stakeholders, and external partners.
  • Create and maintain a database of outreach contacts and develop collaborative partnerships and new resources.
  • Identify potential barriers to participant success and collaborate with WTI and external agencies on solutions.
  • Develop and manage a mentor program for new participants.
  • Provide customer service to employees and external partners.
  • Create a participant satisfaction survey and annual program report.
  • Meet deadlines for reports, data, publications, and budget requests.
  • Travel as needed to represent RISE/WTI at recruiting events, career fairs, conferences, and similar gatherings, with travel up to 50%.
  • Maintain knowledge of emerging national industry trends and best practices in outreach, pre-college initiatives, and education related to employee success.
  • Collaborate with WTI management to develop and implement process improvements and align programming with current and future company needs.
  • Support WTI advocacy, strategy, and community efforts; participate in community and education-related committees as appropriate.
  • Perform additional duties assigned by the supervisor.
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