Enrollment Coordinator

Great Hearts Academies•Lake Charles, LA

2d•$45,000 - $55,000

About The Position

The Enrollment Outreach Coordinator supports academy marketing, new student enrollment, and student retention. The role collaborates with the Great Hearts home office on marketing efforts, manages enrollment-related communications and CRM records, and plans and attends events to build relationships with prospective families and community partners. It tracks enrollment metrics, maintains data in the academy’s SchoolAxis enrollment system, supports compliance with charter law and enrollment policies, and responds to families’ enrollment and registration questions. The coordinator also organizes tours and prospective student visits, processes registration packets, and supports family transitions and retention from registration through the start of school and during mid-year enrollment. Local travel may be required for training and professional development. Employment is contingent on successful completion of a criminal history background check and fingerprint clearance in accordance with state requirements.

Responsibilities

Collaborate with the Great Hearts home office team on academy marketing, including meetings to analyze data, plan events, and align efforts.
Manage CRM data and daily follow-up, maintaining accurate records and tracking contacts through the enrollment process.
Plan enrollment-related communications that provide a welcoming, high-touch experience.
Plan and attend events during days, evenings, and weekends to meet families, build partnerships, and promote the academy.
Help create marketing materials for the academy.
Track progress toward enrollment metrics, including tours, parent engagements, school events, and enrolled students.
Keep academy leadership and the Great Hearts enrollment team informed about enrollment statistics.
Maintain academy enrollment data in SchoolAxis.
Follow charter law and enrollment policies and procedures.
Verify enrollment priorities and maintain the proper waitlist order and compliant enrollment practices.
Respond to phone calls and parent emails about enrollment, registration, and related matters, and represent the Academy and Great Hearts.
Request transcripts from high school transfer students and provide them to the college counselor to determine graduation pathways.
Organize and conduct school tours.
Coordinate prospective student visits, such as shadow days.
Receive, manage, and process registration packets, including late enrollments.
Collaborate with the Office Manager to support a smooth transition in family care.
Support family retention from completed registration through the first day of school.
Provide individualized mid-year enrollment support and follow-up to newly enrolled families.
Partner with the Parent Service Organization (PSO) on family attraction and retention across the enrollment lifecycle.
Work with school administration to plan events and campaigns that encourage families to remain at the academy.