Behavioral Health Intake and Outreach Coordinator
About The Position
NorthPoint Health & Wellness Center works to create a healthier community through whole-person integrated care, building community well-being, and health equity. Its services integrate medical, dental, behavioral health, and human services, with a focus on culturally responsive and trauma-informed care. The Behavioral Health Intake and Outreach Coordinator manages referrals to the Behavioral Health Department from internal and external partners and from people who self-refer. The coordinator follows up on referrals, completes behavioral health service intakes and registration and insurance activities, schedules appointments, and documents services. The role also conducts outreach to adults and families in North Minneapolis and surrounding communities who may benefit from behavioral health services.
Requirements
- Bachelor's degree in Social Work, Psychology, or a similar field.
- At least one year of experience working with diverse populations, including African American, Indigenous, and LGBTQIA+ communities.
- At least one year of experience presenting information to individuals and/or groups; must be comfortable and competent with public speaking.
- Excellent verbal, written, and interpersonal communication skills in a multicultural environment.
- Proficiency in MS Word, MS Excel, and computer tracking databases.
- Valid Minnesota driver's license with a good driving record, a reliable vehicle with current insurance, and ability to meet NorthPoint's insurance criteria.
- Flexibility to work some evening and weekend hours.
Nice To Haves
- Bilingual in Hmong, Somali, or Spanish.
Responsibilities
- Manage behavioral health referrals from internal and external partners and from people who self-refer.
- Follow up on each referral received.
- Complete intakes for behavioral health services.
- Complete registration and insurance activities.
- Schedule appointments.
- Document all services provided.
- Provide outreach to adults and families in North Minneapolis and surrounding communities who may benefit from behavioral health services.
Benefits
- 401(k) retirement plan.
- Medical, dental, and vision coverage.
- Employer-paid basic life insurance.
- Short-term and long-term disability coverage.
- Variety of programs and family-friendly benefits.
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What This Job Offers
Job Type
Full-time
