Behavioral Health Intake and Outreach Coordinator
About The Position
The Behavioral Health Intake and Outreach Coordinator manages referrals to NorthPoint Health & Wellness Center’s Behavioral Health Department from internal and external partners and from patients who self-refer. The coordinator follows up on referrals, completes behavioral health service intakes, handles registration and insurance activities, schedules appointments, and documents services provided. The role also provides outreach to adults and families in North Minneapolis and surrounding communities who may benefit from behavioral health services. NorthPoint’s mission is to create a healthier community through whole-person integrated care, building community well-being, and health equity. Its services integrate medical, dental, behavioral health, and human services, using culturally responsive and trauma-informed approaches. NorthPoint works with community partners to reduce inequities and help people reach their full health potential.
Requirements
- Bachelor’s degree in Social Work, Psychology, or a similar field.
- At least 1 year of experience working with diverse populations, including African American, Indigenous, and LGBTQIA+ communities.
- At least 1 year of experience presenting information to individuals and/or groups.
- Comfort and competence with public speaking.
- Excellent verbal, written, and interpersonal communication skills in a multicultural environment.
- Proficiency in MS Word, MS Excel, and computer tracking databases.
- Valid Minnesota driver’s license with a good driving record.
- Reliable vehicle with current insurance and ability to meet NorthPoint’s insurance criteria.
Nice To Haves
- Bilingual in Hmong, Somali, or Spanish.
Responsibilities
- Manage referrals to the Behavioral Health Department from internal and external partners and self-referred patients.
- Follow up on each referral received.
- Complete intakes for behavioral health services.
- Complete registration and insurance activities.
- Schedule appointments.
- Document services provided.
- Conduct outreach to adults and families in North Minneapolis and surrounding communities who may benefit from behavioral health services.
Benefits
- 401(k) Retirement Plan
- Medical, dental, and vision coverage
- Employer-paid basic life insurance
- Short-term and long-term disability coverage
- Family-friendly benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
