Operator Jobs

About The Position

Requirements

• Workday Payroll experience is required (configuration, processing, and troubleshooting)
• Certified Payroll Professional (CPP) certification required
• 10+ years of progressive payroll experience, including leadership in a multi-state environment (10,000+ employees preferred)
• Proven experience leading and developing high-performing payroll teams
• Strong hands-on experience with large-scale payroll systems and implementations (Workday strongly preferred)
• Deep knowledge of multi-state payroll processing, payroll tax regulations, and compliance requirements
• Experience working with third-party payroll providers (ADP, OSV, etc.)
• Advanced Excel and payroll reporting capabilities
• Strong analytical, problem-solving, and organizational skills
• Excellent communication skills with the ability to influence across all levels

Nice To Haves

• Bachelor’s degree in Accounting, Finance, Business, HR, or related field preferred
• Hospitality or multi-unit experience strongly preferred

Responsibilities

• Lead and personally oversee end-to-end payroll processing for weekly and bi-weekly payrolls across all entities
• Ensure accurate, timely, and compliant payroll execution for a multi-state workforce of 10,000+ employees
• Review, approve, and reconcile payroll prior to transmission to third-party providers (e.g., ADP, OSV)
• Support payroll readiness for new property openings, transitions, and acquisitions
• Manage complex payroll activities including bonuses, garnishments, and adjustments
• Lead, coach, and develop a team of payroll professionals, including Managers and Specialists
• Drive a culture of accountability, accuracy, customer service, and continuous improvement
• Establish clear expectations and ensure team productivity and performance
• Serve as the primary SME for Workday Payroll, including configuration, processing, troubleshooting, and optimization
• Partner with HRIS and external consultants to identify system issues and lead testing through resolution
• Lead payroll system implementations, enhancements, and integrations (timekeeping, benefits, GL)
• Drive system adoption, reporting capabilities, and operational efficiency
• Ensure compliance with federal, state, and local payroll laws, wage and hour regulations, and garnishments
• Oversee payroll tax administration, including filings, audits, and setup in new jurisdictions
• Monitor regulatory changes and proactively update processes and controls
• Lead year-end payroll activities including W-2 and W-2c processing
• Conduct regular payroll audits to ensure accuracy and mitigate risk
• Continuously evaluate and improve payroll processes, workflows, and controls
• Serve as the primary escalation point for complex payroll issues
• Partner with HR, Finance, and Operations leadership to solve problems and enhance processes
• Manage relationships with third-party providers to ensure service quality and issue resolution
• Provide training and guidance to field HR and operational leaders

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays)
• 401K Match