GSOC Operator

Allied Universal • San Francisco, CA

20h

About The Position

The GSOC Operator works under the guidance of a GSOC Supervisor and assists company personnel with safety and security concerns for corporate locations around the globe. The role is performed in a GSOC environment monitoring multiple screens and using access control and alarm monitoring systems, business intelligence sources, open-source media, the Internet, and in-house tools. The operator detects, analyzes, and alerts others to incidents that may affect a client’s people, products, property, or brand image, including extreme weather, political instability, crime, terrorism, and technical failures. The position serves clients across industries such as commercial real estate, healthcare, education, and government.

The posted pay rate is $30.00 per hour. Applicants must meet the stated age and education or experience criteria, and have at least two years of military, law enforcement, government, or security experience. Employment is subject to a background investigation. Licensing may be required under applicable state or local rules; a valid driver’s license is required only for driving positions.

Requirements

• Be at least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
• Have a high school diploma or equivalent, or five years of verifiable experience.
• Have at least two years of military, law enforcement, government, or security experience.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Meet applicable state and local licensing requirements, which may be required before employment.
• A valid driver’s license is required for driving positions only.

Responsibilities

• Provide customer service by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations calmly and with a problem-solving approach.
• Investigate alarms and respond by sending a security patrol or alerting Fire services or Police as needed.
• Assist company employees with concerns pertaining to safety and security.
• Monitor the travel safety and security of company employees.
• Detect, analyze, and alert others to incidents that may impact clients’ people, products, property, or brand image.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED