GSOC Operator

Allied Universal • San Francisco, CA

4d • Onsite

About The Position

The GSOC Operator works under the guidance of a GSOC Supervisor to assist company personnel with safety and security concerns for corporate locations around the globe. Working in a Global Security Operations Center, the Operator monitors multiple screens and uses access control and alarm monitoring systems, business intelligence sources, open-source media, the Internet, and in-house tools. The Operator detects, analyzes, and alerts others to incidents that may affect the client’s people, products, property, or brand image, including extreme weather, political instability, crime, terror, and technical failures. The role serves clients across industries such as commercial real estate, healthcare, education, and government. The position is based at the Technology HQ in San Francisco, California, and requires flexibility across multiple schedules and shifts. Pay is $45.00 per hour.

Requirements

• Must be at least 18 years of age for unarmed roles or 21 years of age or older for armed roles.
• High school diploma or equivalent, or five years of verifiable experience.
• At least two years of military, law enforcement, government, or security experience.
• Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.
• Licensing requirements may apply under state or local laws and regulations and may be required before employment.
• A valid driver’s license is required for driving positions only.
• Must be flexible to work multiple schedules and shifts.

Nice To Haves

• Five or more years of experience in a high-performing GSOC or specialized protective environment is preferred.
• Military, law enforcement, or emergency operations center experience is acceptable.
• Comfort working in a fast-paced environment with aggressive timelines, especially during transition and build-out phases.
• A collaborative, resilient, and team-oriented approach.
• Familiarity with global security threats, including crime, protests, geopolitical instability, natural disasters, and targeted violence.
• Commitment to privacy as a design requirement, ensuring executive data does not unnecessarily transit corporate systems.

Responsibilities

• Provide customer service to clients by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities.
• Respond to incidents and critical situations calmly and with a problem-solving approach.
• Investigate alarms and respond by sending a security patrol or alerting fire services or police as needed.
• Assist company employees with safety and security concerns.
• Monitor the travel safety and security of company employees.
• Detect, analyze, and alert others to incidents that may affect people, products, property, or brand image.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
• Competitive pay.
• Weekly and daily pay.
• Growth opportunities.
• Benefits package.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED