Security GSOC Operator

Allied Universal•Chattanooga, TN

About The Position

The GSOC Operator in Chattanooga, Tennessee, works under the guidance of a GSOC Supervisor to assist company personnel with safety and security concerns for corporate locations around the globe. The role is based in a GSOC environment, monitoring multiple screens and using access control and alarm monitoring systems, business intelligence sources, open-source media, the Internet, and in-house tools. The Operator detects, analyzes, and alerts others to incidents that could affect the client’s people, products, property, or brand image, including extreme weather, political instability, crime, terrorism, and technical failures. Strong computer and customer service skills are needed. The position pays $23.00 per hour and is scheduled Sunday through Tuesday, 6:30 AM to 6:30 PM, and Wednesday, 6:30 AM to 12:30 PM.

Requirements

  • Be at least 21 years of age for this role, as stated in the job-specific requirements.
  • Possess a high school diploma or equivalent, or five years of verifiable experience.
  • Have a minimum of two years of military, law enforcement, government, or security experience.
  • Have a valid driver's license, as stated in the job-specific requirements.
  • Strong computer and customer service skills.
  • Applicants are subject to a background investigation in accordance with applicable federal, state, and local laws.

Responsibilities

  • Provide customer service by carrying out safety and security procedures, site-specific policies, and, when appropriate, emergency response activities.
  • Respond to incidents and critical situations calmly and with a problem-solving approach.
  • Investigate alarms and respond by sending security patrols or alerting fire services or police as needed.
  • Assist company employees with safety and security concerns.
  • Monitor the travel safety and security of company employees.
  • Detect, analyze, and alert others to incidents that may affect client people, products, property, or brand image.

Benefits

  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in the company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
  • 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.
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