GSOC Operator - Security Monitoring

Allied Universal • Goodyear, AZ

4d

About The Position

The GSOC Operator assists company personnel with safety and security concerns for corporate locations around the globe, under the guidance of a GSOC Supervisor. The role works in a Global Security Operations Center environment, monitoring several screens and using tools such as access control and alarm monitoring systems, business intelligence sources, open-source media, the Internet, and in-house tools. The operator detects, analyzes, and alerts others to incidents that may affect the client’s people, products, property, or brand image, including extreme weather, political instability, crime, terrorism, and technical failures.

The position provides customer service by carrying out safety and security procedures, site-specific policies, and appropriate emergency response activities. It also involves responding to incidents and critical situations, investigating alarms, coordinating security patrols or notifying emergency services, and monitoring employee travel safety and security. The listed pay rate is $22.00 per hour.

Requirements

• Be at least 18 years of age for unarmed roles or 21 years or older for armed roles.
• Possess a high school diploma or equivalent, or have five years of verifiable experience.
• Have a minimum of two years of military, law enforcement, government, or security experience.
• Submit to a background investigation in accordance with applicable federal, state, and local laws.
• Meet applicable state and local licensing requirements, which may be required before employment.
• Have a valid driver’s license only if applying for a driving position.

Responsibilities

• Carry out safety and security procedures, site-specific policies, and appropriate emergency response activities while providing customer service to clients.
• Respond calmly to incidents and critical situations using problem-solving skills.
• Investigate alarms and respond by sending a security patrol or alerting Fire services or Police as needed.
• Assist company employees with concerns pertaining to safety and security.
• Monitor the travel safety and security of company employees.
• Detect, analyze, and alert others to incidents that may affect people, products, property, or brand image.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in the company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED