Operations Supervisor
Centre Area Transportation Authority • State College, PA21d • $60,604 - $68,641 • Onsite
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Operations Supervisor
Centre Area Transportation Authority•State College, PA
•$60,604 - $68,641•Onsite
About The Position
Join Centre Area Transportation Authority (CATA) as an Operations Supervisor and be at the forefront of transforming public transportation in the Centre region! You'll lead a dedicated team, ensuring that our services run smoothly and efficiently, while positively impacting the community. This role allows you to solve real-time challenges, implement innovative strategies, and enhance the transportation experience for countless riders in the area. With a starting salary of $60,604 - $68,641 per year, you will be rewarded for your leadership and operational expertise.
Requirements
- Strong leadership and communication skills.
- Exceptional problem-solving abilities.
- Strong analytical mindset.
- Time management skills.
- Adaptability.
- Solid understanding of customer service principles.
- Possession of, or the ability to obtain, Class B CDL with passenger endorsement.
- Selected candidate will be subject to drug and alcohol testing, criminal background check, and functional requirement evaluation.
- Applicants will be subject to MVR check.
Responsibilities
- Oversee day-to-day on-the-road operations, ensuring that all services run on schedule and meet quality standards.
- Shovel bus stops, deploy gates and signs, monitor bus loading, direct traffic, maintain crowd control, and provide directions and assist patrons with route questions.
- Plan and supervise bus operators' work and performance to ensure a culture of safety and compliance among staff.
- Monitor route performance.
- Coordinate with maintenance teams for vehicle readiness.
- Manage customer feedback to enhance service delivery.
- React to and remedy acute situations such as absenteeism, accidents, injuries, employee illness, mechanical breakdowns, and police requests.
- Collaborate with local stakeholders to ensure that transit services meet community needs effectively.
Benefits
- Paid time off (vacation, sick, holiday, etc.)
- Health insurance (medical, dental, and vision)
- 401(a)
- 457
- Roth IRA
- Health Savings Account
- Flexible Spending Account
- Life insurance
- Long-term disability
- Short-term disability
- Employee Assistance Program (EAP)
- Free gym membership
- Free transit pass
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
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