Operations Supervisor Weekend

Lowe's Home Centers•Minersville, PA

3d•Onsite

About The Position

The Operations Supervisor oversees a high-performing team that handles products safely, efficiently, and effectively as they move through a facility. The role maintains a safe working environment and builds a culture of safety among associates. It monitors production volume and inventory flow, assigns or reassigns associates to receiving, put-away, picking, shipping, and other support tasks, and adapts to changing workflow conditions to support facility performance indicators. The supervisor communicates business objectives and daily workload plans, resolves operational and safety issues, and supports associates with workplace and associate-relations concerns. The role also manages staffing and performance, develops associates through coaching and training, supports hiring and process improvements, and ensures accurate shift documentation and performance reporting.

Requirements

Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or a related field, or equivalent years of experience in lieu of the education requirement, if applicable.

Nice To Haves

Experience building a culture of safety among subordinates and peers.
Leadership experience with direct-report responsibility.
Experience mentoring and coaching others.
Experience monitoring others’ work to ensure quality.
Experience working with and communicating to leadership at all levels of the organization.
Previous leadership roles in other Lowe’s supply chain facilities or leadership roles in Corporate-led initiatives.
Experience with software applications such as Microsoft Office and/or a Warehouse Management System.

Responsibilities

Promote safe work practices through regular safety observations and discussions, identify and resolve safety issues, and address concerns escalated by associates.
Assist associates with HR-related questions and concerns involving attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations.
Set clear expectations, provide timely and constructive feedback, and monitor associate performance and task accuracy.
Determine daily departmental workload based on production volume, monitor inventory movements and flow throughout the facility, and adjust shift work to available staffing and skill sets.
Conduct shift briefings covering safety topics, upcoming events, and daily demand.
Expedite receiving, picking, and shipping of priority products, including Special Order Express and Special-Order Sales items.
Complete incident reports for product damage, near misses, injuries, and equipment incidents, and complete accident reports for associate injuries.
Direct resolution of equipment issues, such as replacing failed equipment or contacting Maintenance.
Identify and help implement process improvements and new processes launched by corporate.
Prepare shift turnover documentation and record daily performance metrics.
Mentor associates, build relationships, conduct annual reviews, and hold associates accountable to expected behaviors and performance levels.
Build an engaging and inclusive work environment and discuss and resolve issues among associates.
Identify and act on operational needs, safety issues, and bottlenecks.
Participate in hiring, interview candidates, assist HR with hiring, and initiate job requisitions to maintain target staffing levels.
Provide associates with resources, support, training, coaching, and developmental opportunities; prepare interested associates for upward promotion.
Communicate business objectives and current issues effectively, and help associates achieve or exceed safety, performance, and budget targets.
Approve off-standard hours for associates and ensure accurate accounting of team performance.
Respond to incidents or injuries and ensure first aid response takes place when needed.
Help associates transition through change.