Operations Supervisor Weekend

Lowe's Companies, Inc.•Minersville, PA

5d•Onsite

About The Position

The Operations Supervisor oversees a high-performing team responsible for handling products safely, efficiently, and effectively as they move through a facility. The role maintains a safe working environment and builds a culture of safety among associates. It monitors production volume and assigns or reassigns associates to receiving and put-away, picking, shipping, and supporting tasks, responding quickly to changing workflow conditions and contributing to facility performance indicators. The supervisor communicates business objectives and daily workload plans, addresses safety and operational issues, and supports associates with workplace and associate-relations concerns. The role manages performance, staffing, training, and shift activities; supports hiring and process improvements; and helps associates develop and navigate organizational change.

Requirements

Bachelor’s degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or a related field, or equivalent years of experience in lieu of the education requirement, if applicable.

Nice To Haves

Experience building a culture of safety among subordinates and peers.
Leadership experience with direct report responsibility.
Experience mentoring and coaching others.
Experience monitoring others’ work to ensure quality.
Experience working with and communicating to leadership at all levels of the organization.
Previous leadership roles in other Lowe’s supply chain facilities or leadership roles in Corporate-led initiatives.
Experience with software applications such as Microsoft Office and/or a Warehouse Management System.

Responsibilities

Promote safe work practices through regular safety observations and discussions; identify and resolve departmental safety issues and address concerns raised by associates.
Assist associates with HR-related questions and concerns involving attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations.
Set clear expectations, provide timely constructive feedback, monitor performance, and hold associates accountable for expected behaviors and performance levels.
Determine daily departmental workload and production volume; frequently monitor inventory movements and flow throughout the facility.
Monitor departmental and shift staffing needs, assigning work in consideration of available resources and associate skill sets.
Conduct shift briefings covering safety topics, upcoming events, and daily demand.
Expedite receiving, picking, and shipping of priority products, including Special Order Express (S.O.E.) or Special-Order Sales (S.O.S.).
Complete incident reports for product damage, near misses, injuries, and equipment incidents, and accident reports for associate injuries.
Direct resolution of equipment issues, such as replacing failed equipment or contacting Maintenance.
Identify and help implement process improvements and new processes launched by corporate.
Prepare shift turnover documentation and ensure accurate accounting of team performance, including approval of off-standard hours for associates.
Mentor associates, build relationships, record planned encounters when needed, and complete annual reviews.
Foster engagement and inclusion, discuss and resolve issues among associates, and provide resources and support as needed.
Identify and act on needs related to efficient operations, safety, and bottlenecks; record daily performance metrics and help associates meet safety, performance, and budget targets.
Provide coaching and developmental opportunities, prepare interested associates for promotion, and help associates transition through change.
Participate in hiring, interview candidates, assist HR with hiring, and initiate job requisitions to maintain target staffing levels.
Ensure associates receive proper training.
Respond to incidents or injuries and ensure first aid response takes place as needed.
Communicate business objectives and current issues effectively to associates and work with leadership at all levels.