Operations Supervisor

Sharps Medical Waste Services•Nesquehoning, PA

20d

About The Position

The Operations Supervisor supports and oversees daily facility operations to ensure the safe, compliant, and efficient processing of regulated medical waste. Working closely with the Operations Manager, this role leads team members, coordinates production activities, maintains equipment readiness, and ensures operational and safety standards are consistently met. The supervisor helps drive productivity, quality, safety, and regulatory compliance while supporting the facility’s day-to-day needs.

Requirements

High school diploma or equivalent required.
Two or more years of customer service experience required.
Prior experience supervising or coordinating the work of others.
Working knowledge of DOT, OSHA, and EPA regulations.
Experience in transportation, warehouse, or operations environments.
Strong organizational, time management, and multitasking skills.
Detail-oriented, with a desire to streamline, document, and improve processes.
Strong communication skills and ability to work effectively across departments.
Proficiency in Microsoft Office and Windows operating systems.
Ability to plan, schedule, and remain organized while meeting operational goals.
Valid driver’s license with a satisfactory driving record.
Ability to learn company software programs used for routing, billing, and fleet management.
Must successfully pass pre-employment drug screening, background check, and motor vehicle record review.

Nice To Haves

Additional education or relevant experience.
Route or transportation experience.
CDL, preferred per company standards.

Responsibilities

Oversee daily facility and processing operations in partnership with the Operations Manager.
Ensure employees follow safety procedures and properly use required personal protective equipment (PPE).
Oversee waste transfer, segregation, processing, and disposal activities.
Maintain facility cleanliness, organization, and operational readiness.
Ensure compliance with applicable local, state, and federal regulations and company policies.
Ensure supplies, materials, and equipment are staged to support daily production needs.
Perform routine quality control checks on sharps washing equipment and containers to ensure sanitation and quality standards are met.
Coordinate equipment maintenance and document equipment issues or failures for the Maintenance Technician.
Monitor, measure, and report operational Key Performance Indicators (KPIs).
Assist with hiring, scheduling, training, coaching, and developing employees while promoting a strong safety culture.
Review payroll hours and labor utilization to support operational efficiency and appropriate overtime usage.
Identify opportunities to improve productivity, workflow, safety, and overall facility performance.
Perform other duties as assigned.