Operations Manager Jobs

About The Position

Requirements

• Previous banking experience
• Previous supervisory experience
• Excellent customer service skills
• High School Diploma or GED, or equivalent
• 2 Years Banking
• 2 Years Supervisory experience
• 2 Years Customer Service

Nice To Haves

• Knowledge of Bank policies, procedures, and government regulations
• Ability to assist in the supervision of Branch personnel to imbue positive employee morale
• Ability to assure that Branch operational functions are performed in an accurate and efficient manner
• Flexible and highly motivated team member
• Work under pressure in a fast-paced work environment
• Good communication skills to provide excellent service to our valued customers

Responsibilities

• Assist the Branch Manager with the branch's business and retail relationships (new and existing)
• Assist the Branch Manager with directing and controlling the overall activities of the branch
• Responsible for ensuring the day to day operational duties of the branch run smoothly
• Ensure everyone in the branch is providing excellent customer service
• Ensure the Branch receives Satisfactory Compliance Audits
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Cross-sell bank products and services including Online/Mobile/Text Banking and Treasury Management Services
• Ensure all bank policies and procedures are being followed
• Ensure that dual control is ever enforced when applicable
• Ensure that all end of month reports, audits and testing are completed on a timely basis
• Other duties as assigned by the supervisor/manager

Benefits

• Competitive Salary and Hourly Pay Rates
• Medical, Dental, Vision, Life, Long-Term Disability plans available
• 401K Retirement Program with employer matching
• Paid Time Off plus Federal Bank Holidays
• Profit Sharing Program
• Tuition Reimbursement