Sr. Manager, Commercial Operations

Bloom Energy•San Jose, CA

About The Position

Bloom Energy is seeking a Senior Manager, Commercial Operations to support commercial operations primarily in North America. Reporting to the Vice President, Commercial Operations Team, this role bridges cross-functional teams to streamline proposal development, manage RFPs, and implement robust contracting processes. The role supports complex sales cycles by coordinating proposal creation, project plans, pricing, contract preparation, and negotiations with sales, application engineering, operations, structured finance, legal, and leadership teams. The Senior Manager will oversee contract standardization and management, tailor contracts and proposals to customer needs, coordinate internal reviews and approvals, and ensure timely proposal submissions. The role also drives operational process improvements, develops best practices for proposal and RFP workflows, and serves as a subject matter expert on sales operations tools, methodologies, and industry benchmarks. Frequent domestic or international travel could be required. The listed salary range is $149,200 to $214,800.

Requirements

At least 8 years of experience in sales operations, preferably in energy or technology solutions.
Strong knowledge of alternative energy solutions, especially fuel cell technology, microgrids, and renewable integration for behind-the-meter applications and large-scale facilities.
Proven track record supporting complex sales cycles and managing cross-functional teams.
Bachelor’s degree in Engineering, Business, Energy Management, or a related field.
Strong organizational and project management skills, including the ability to manage multiple complex projects and create structured workflows.
Excellent written and verbal communication skills, including the ability to explain complex technical and commercial information clearly and persuasively.
Analytical and financial acumen, including the ability to develop business cases, calculate ROI, and conduct cost-benefit analyses.
Ability to work effectively in a fast-paced, dynamic environment, adapt to shifting priorities, and maintain composure.

Nice To Haves

MBA or advanced technical degree.

Responsibilities

Maintain standard contract templates in collaboration with structured finance and legal, ensuring they reflect current business, legal, and compliance requirements.
Validate customer details and ensure alignment between contract terms, pricing, and conditions.
Tailor contracts to client requirements, including scope of work, service levels, and deliverables.
Prepare and integrate terms negotiated by sales and legal into customer contracts.
Coordinate contract reviews through internal approval workflows with legal, finance, and executive leadership team stakeholders.
Develop tailored proposals with sales, engineering, pricing/structured finance, and legal teams.
Customize proposals to customer requirements, project plans, and Bloom solutions.
Ensure proposals are formatted for customer executive-level presentation, including graphics, charts, and structured layouts.
Work with structured finance to develop pricing structures and payment terms aligned with customer requirements and P&L structure.
Coordinate cross-functional proposal reviews and obtain stakeholder approvals.
Manage Salesforce approval documentation and obtain Bloom executive leadership team approval before finalizing proposals.
Ensure proposals are delivered on time by the responsible Account Executive or Bloom leadership.
Acknowledge proposal submissions and track customer feedback or requests for clarification.
Facilitate communication and workflow between sales, application engineering, structured finance, and leadership teams.
Manage project timelines, track interdepartmental deliverables, and identify and resolve potential bottlenecks.
Organize and lead cross-functional meetings to align proposal strategies, pricing, and customer engagement approaches.
Review and refine sales operations processes to improve efficiency and effectiveness.
Develop and implement best practices for proposal creation, RFP response, and cross-functional collaboration.
Serve as a subject matter expert on sales operations tools, methodologies, and industry benchmarks.