Sr. Manager, Commercial Operations
About The Position
Bloom Energy is seeking a Senior Manager, Commercial Operations to support commercial operations, primarily in North America. Reporting to the Vice President, Commercial Operations Team, this role bridges cross-functional teams to streamline proposal development, manage RFPs, and implement robust contracting processes. The position works with application engineering, operations, structured finance, sales, legal, and technical teams to develop project plans and pricing and support contract negotiations. The role manages standard contract templates and customer detail validation, adapts contracts to client requirements, prepares and coordinates contract reviews, develops and customizes customer proposals, and guides proposals through review, approval, submission, and customer follow-up. It also coordinates cross-functional workflows and timelines and improves sales operations processes and practices. Frequent domestic or international travel could be required. The listed salary range is $149,200 to $214,800.
Requirements
- At least 8 years of experience in sales operations, preferably in energy or technology solutions.
- Strong knowledge of alternative energy solutions, especially fuel cell technology, microgrids, and renewable integration for behind-the-meter applications and large-scale facilities.
- Proven track record supporting complex sales cycles and managing cross-functional teams.
- Bachelor’s degree in Engineering, Business, Energy Management, or a related field.
- Strong organizational and project management skills, including the ability to manage multiple complex projects and create structured workflows.
- Excellent written and verbal communication skills, including the ability to clearly communicate complex technical and commercial information across technical, sales, and finance teams.
- Analytical and financial acumen, including the ability to develop business cases, calculate ROI, and conduct cost-benefit analyses.
- Ability to work effectively in a fast-paced, dynamic environment, adapting to shifting priorities while maintaining performance and composure.
Nice To Haves
- MBA or advanced technical degree.
Responsibilities
- Manage and maintain standard contract templates in collaboration with structured finance and legal, ensuring they reflect current business, legal, and compliance requirements.
- Validate customer legal entity and contact details and ensure alignment with contract terms, pricing, and conditions.
- Tailor contracts to client requirements, including scope of work, service levels, and deliverables.
- Prepare and integrate negotiated terms into customer contracts in coordination with sales and legal.
- Route contracts through internal approval workflows and facilitate reviews with legal, finance, and executive leadership.
- Develop tailored proposals with sales, engineering, pricing/structured finance, and legal teams.
- Customize proposals to customer requirements and project plans, incorporating Bloom solutions and preparing polished executive-level presentations.
- Work with structured finance to develop pricing structures and payment terms aligned with customer requirements and profit-and-loss structure.
- Coordinate cross-functional proposal reviews, obtain stakeholder approvals, and manage Salesforce approval documentation, including executive leadership approval before finalization.
- Ensure proposals are delivered on time by the responsible Account Executive or Bloom leadership; acknowledge submissions and track customer feedback or clarification requests.
- Coordinate communication and workflows among sales, application engineering, structured finance, and leadership.
- Manage project timelines, track interdepartmental deliverables, and identify and resolve potential bottlenecks.
- Organize and lead cross-functional meetings to align proposal strategies, pricing, and customer engagement approaches.
- Review and refine sales operations processes and implement best practices for proposal creation, RFP responses, and cross-functional collaboration.
- Serve as a subject matter expert on sales operations tools, methodologies, and industry benchmarks.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
