Event Manager - Security and Stadium Operations

GardaWorld•Miami Gardens, FL

1d•Onsite

About The Position

The Event Manager oversees and coordinates event operations, leads teams, and serves as a key point of contact for clients to help ensure successful events and outstanding client satisfaction. The role is based in Miami, Florida, and involves hands-on work in a fast-paced event environment, including on-site operations and responding to issues or emergencies. The Event Manager is responsible for staffing, scheduling, training, supervision, team performance, client relationships, event workflows, operational procedures, and the organization and upkeep of posts, equipment, and work areas. The position requires flexible availability for nights, weekends, holidays, and overnight event shifts, as well as the ability to meet the described physical and outdoor work demands. The company describes the compensation as $55,000–$65,000 per year and offers health, dental, and vision insurance, a 401(k) with company match, and paid time off. The posting also states the company’s equal employment opportunity and nondiscrimination policies.

Requirements

1–3 years of professional-level experience.
At least 1 year of customer service, security, or related experience.
Background in event staffing, security, military, EMS, or law enforcement.
Strong leadership, communication, and decision-making skills.
Ability to multitask and adapt quickly in high-pressure situations.
Excellent written and verbal English communication skills.
Ability to monitor and respond to time-sensitive communications.
Availability to work flexible hours, including nights, weekends, holidays, and overnight event shifts.
Ability to stand or walk for extended periods, up to 10 hours.
Ability to occasionally lift, push, or pull up to 45 lbs.
Ability to climb, bend, stoop, and work in confined or elevated spaces.
Ability to work outdoors in varying weather conditions.
Strong visual acuity, including distance, close, peripheral, and depth perception.

Responsibilities

Oversee event operations, including staffing, scheduling, training, and on-site execution.
Recruit, hire, train, and supervise Event Supervisors, Event Staff, and Event Security.
Coach, motivate, and evaluate team performance while fostering a positive work culture.
Maintain strong client relationships and ensure client expectations are met or exceeded.
Respond to on-site issues or emergencies and communicate effectively with leadership.
Identify, document, and report incidents or operational concerns as needed.
Coordinate on-the-job training and ensure Standard Operating Procedures are current and followed.
Assign tasks and manage workflow throughout events to support smooth operations.
Ensure posts, equipment, and work areas are organized, maintained, and professional.
Assist with investigations, reports, and special projects as assigned.