Event Manager - Security and Stadium Operations

GardaWorld•Miami Gardens, FL

2d•$55,000 - $65,000•Onsite

About The Position

The Event Manager oversees and coordinates event operations, leads event teams, and serves as a key point of contact for clients. The role is based in Miami, Florida, and focuses on delivering smooth event execution and strong client satisfaction in a hands-on, fast-paced environment. The Event Manager manages staffing, scheduling, training, on-site operations, team performance, and operational concerns, and may assist with investigations, reports, and special projects.

Requirements

1–3 years of professional-level experience.
At least 1 year of customer service, security, or related experience.
Background in event staffing, security, military, EMS, or law enforcement.
Strong leadership, communication, and decision-making skills.
Ability to multitask and adapt quickly in high-pressure situations.
Excellent written and verbal English communication skills.
Ability to monitor and respond to time-sensitive communications.
Ability to work flexible hours, including nights, weekends, holidays, and overnight event shifts.
Ability to stand or walk for extended periods, up to 10 hours.
Occasional ability to lift, push, or pull up to 45 lbs.
Ability to climb, bend, stoop, and work in confined or elevated spaces.
Ability to work outdoors in varying weather conditions.
Strong visual acuity, including distance, close, peripheral, and depth perception.

Responsibilities

Oversee event operations, including staffing, scheduling, training, and on-site execution.
Recruit, hire, train, and supervise Event Supervisors, Event Staff, and Event Security.
Coach, motivate, and evaluate team performance while fostering a positive work culture.
Maintain client relationships and ensure client expectations are met or exceeded.
Respond to on-site issues or emergencies and communicate effectively with leadership.
Identify, document, and report incidents or operational concerns as needed.
Coordinate on-the-job training and ensure Standard Operating Procedures are current and followed.
Assign tasks and manage workflow throughout events.
Ensure posts, equipment, and work areas are organized, maintained, and professional.
Assist with investigations, reports, and special projects as assigned.