Inbound Operations Manager

Sandvik•Romeoville, IL

About The Position

Sandvik Mining and Rock Solutions is hiring an Inbound Operations Manager to oversee inbound activities at a Foreign Trade Zone (FTZ) facility. The role ensures materials and products are received, verified, processed, and put away safely, efficiently, and in compliance with applicable FTZ requirements. Reporting directly to the Hub Manager, the manager leads supervisors and frontline employees and drives improvements in safety, quality, productivity, inventory accuracy, compliance, and service. The manager oversees inbound processes using a Warehouse Management System (WMS), working with Inventory Control, Outbound Operations, Trade Compliance, EHS, HR, and other teams to support effective material flow and operational performance. The role monitors and implements operational changes, develops problem-solving capabilities, and partners with facility leadership to optimize processes and foster an accountable, empowered, collaborative, high-performance work environment.

Requirements

College degree emphasizing distribution, warehouse, logistics, retail, or transportation; some college plus equivalent work experience may be accepted.
Three to five years of experience in a warehouse, manufacturing, distribution, or logistics environment.
Three to five years of supervisory experience and inventory control experience at a manufacturing or distribution site.
Proven ability to develop and lead team members in meeting goals and objectives.
Strong attention to detail, organization, and proficiency in Microsoft Office.
Proactive, results-oriented demeanor and strong customer focus.
Thorough knowledge of OSHA regulations.
Knowledge of asset management procedures and information used to optimize inventory levels or fill rates.
Proven experience in quality and safety.
Strong interpersonal, verbal and written communication, and follow-through skills.
Ability to work off-shift as required to respond to urgent needs.
Maintain forklift certification.
Availability to travel as needed.

Nice To Haves

Experience with a WMS; Blue Yonder experience is a plus.
Experience with SAP is a plus.
Experience managing a Foreign Trade Zone (FTZ).
Experience with Power BI.
Warehouse, manufacturing, or transportation industry experience.

Responsibilities

Develop, maintain, and ensure compliance with company policies, standard operating procedures, safety requirements, and environmental practices.
Oversee inbound operations across all shifts, including receiving, unloading, verification, staging, and put-away of materials.
Improve operational efficiency and performance, including cost control, KPI performance, and SOPs.
Lead change-management initiatives and support adoption of new processes, systems, or technology.
Monitor inbound volume, workload, staffing, and equipment, adjusting resources to operational needs.
Coordinate with other departments to resolve operational challenges and optimize end-to-end workflow.
Perform warehouse operations functions and support continuous-improvement projects.
Develop, mentor, and coach team members and leaders across shifts through cross-training and on-the-job training.
Promote employee engagement, empowerment, and problem-solving across the inbound team.
Foster a safe, inclusive, and compliant work environment and engage with employees to address concerns and reinforce expectations.
Oversee performance management, including evaluations, feedback, and development plans.
Communicate organizational goals, priorities, and professional standards through regular pre-shift and ad hoc meetings.
Promote safety and compliance with company requirements and applicable regulations; participate in incident investigations and implement corrective and preventive actions.
Conduct operational observations to identify and address unsafe conditions or behaviors.
Serve as the senior leader for inbound operations and model company values and operational excellence.
Lead cross-functional initiatives and strategic projects affecting multiple shifts or departments.
Communicate operational priorities, performance, changes, risks, and expectations from the warehouse floor through senior leadership.
Translate strategy into clear expectations, lead teams through organizational, technological, and process changes, and build support for change.
Participate in leadership meetings and contribute operational insight and recommendations.
Create alignment across functions when operational priorities or responsibilities overlap.