Inbound Operations Manager

Sandvik•Romeoville, IL

1d•$95,000 - $110,000

About The Position

Sandvik Mining and Rock Solutions is seeking an Inbound Operations Manager to oversee inbound operations at a Foreign Trade Zone (FTZ) facility. The role ensures materials and products are received, verified, processed, and put away safely, efficiently, and in accordance with applicable FTZ requirements. Reporting directly to the Hub Manager, the manager leads supervisors and frontline employees and drives improvements in safety, quality, productivity, inventory accuracy, compliance, and service. The position oversees inbound processes using Blue Yonder Warehouse Management System (WMS) and works with Inventory Control, Outbound Operations, Trade Compliance, EHS, HR, and other operational teams to support effective material flow and performance. The manager implements and monitors operational changes, builds accountability and empowerment, develops team problem-solving capabilities, and partners with facility leadership to optimize processes, productivity, and collaboration.

Requirements

College degree with an emphasis in distribution, warehouse, logistics, retail, or transportation; some college plus equivalent work experience may be accepted.
3–5 years of warehouse experience in a warehouse, manufacturing, distribution, or logistics environment.
3–5 years of supervisory experience and inventory control experience in a manufacturing or distribution site.
Proven ability to develop and lead team members to meet goals and objectives.
Strong attention to detail, organization, and proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Proactive and results-oriented demeanor.
Strong customer focus and commitment to superior service for internal and external customers.
Thorough knowledge of OSHA regulations.
Knowledge of asset management procedures and information used to optimize inventory levels or fill rates.
Proven experience in quality and safety.
Strong interpersonal, verbal and written communication, and follow-through skills.
Maintain forklift certification.
Ability to work off-shift as required to respond to urgent needs.
Availability to travel as needed.
Strong analytical and problem-solving skills.
Ability to explain technical and complex concepts concisely.
Ability to manage multiple assignments and deadlines in a fast-paced environment and adapt quickly as business needs change.
Ability to address difficult situations with diplomacy and emotional intelligence.

Nice To Haves

Experience with Blue Yonder WMS.
Experience with SAP.
Experience managing a Foreign Trade Zone (FTZ).
Experience with Power BI.
Experience preferably in the warehouse, manufacturing, or transportation industry.

Responsibilities

Develop, maintain, and ensure compliance with Sandvik policies, SOPs, and safety and environmental practices.
Oversee receiving, unloading, verification, staging, and put-away activities across all shifts.
Improve operational efficiency and performance, including cost control, KPIs, and SOPs.
Lead change initiatives and support adoption of new processes, systems, and technology.
Monitor inbound volumes, workload, staffing, and equipment, adjusting resources to meet operational needs.
Coordinate with other departments, including Inventory Control and Transportation, to resolve operational challenges and optimize workflow.
Perform functions within warehouse operations and support continuous improvement projects.
Develop, mentor, and coach team members and leaders through cross-training and on-the-job training.
Promote employee engagement, empowerment, and problem-solving across the inbound team.
Maintain a safe, inclusive, and compliant work environment; engage with employees to address concerns and reinforce expectations.
Oversee performance evaluations, feedback, development plans, accountability, and employee growth.
Communicate organizational goals, priorities, and professional standards through pre-shift and other meetings.
Promote safety and regulatory compliance, participate in incident investigations, implement corrective and preventive actions, and conduct observations to identify unsafe conditions or behaviors.
Serve as the senior leader for inbound operations and report to the Hub Manager.
Model company values and operational excellence and hold peers, managers, and employees accountable for performance and compliance.
Lead cross-functional initiatives and strategic projects, ensuring alignment with business objectives.
Communicate operational priorities, performance, changes, risks, and expectations from the warehouse floor through senior leadership.
Translate strategy into clear expectations and contribute operational recommendations in leadership meetings.
Lead organizational, technological, and process changes; explain the rationale for change, challenge historical processes, and build alignment across functions.
Perform other duties as assigned based on business needs.