Inbound Operations Team Leader

Target • Miami, FL

6d • Onsite

About The Position

The Inbound Operations Team Leader leads inbound operations within Target’s General Merchandise team, helping ensure trailer deliveries are unloaded and merchandise is prepared for the sales floor. The role supports a consistent guest experience by ensuring products are available, accurately priced, and ready for purchase, while leading team members and coordinating daily and weekly workload to meet business priorities and sales goals.

The leader develops team members through selection, onboarding, training, coaching, feedback, and accountability. They review guest, financial, and team outcomes, identify opportunities, and take action to improve execution. With guidance from a direct leader, they set expectations, plan workload, assign tasks, assess backroom and sales-floor areas, and address operational gaps. They also support safety, compliance, physical security, merchandise protection, guest services, and store-level leadership needs.

This is a full-time role with a variable schedule and hours that depend on business needs; 40 hours per week are not guaranteed. The work is fast-paced, active, and physically demanding. It may involve nights, weekends, holidays, closing shifts, peak shopping times, varying temperatures and humidity, and remaining mobile throughout a scheduled shift.

Requirements

• High school degree or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving items up to 44 pounds throughout a shift without additional assistance; work involves repetitive bending, twisting, reaching, and rotating.
• Ability to work a flexible schedule, including nights, weekends, and holidays; reliable and prompt attendance is necessary.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and foster an Easy, Inspiring, and Friendly guest experience.
• Ensure team members understand, are trained in, and consistently deliver Target’s guest experience commitments and operational standards.
• Observe team members, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, celebrate wins, and drive results.
• Understand sales goals and plans, and execute daily and weekly workload to meet department and store goals and support guest engagement.
• Lead and share expertise in operations, freshness, accuracy, and efficiency.
• With guidance from the direct leader, establish goals and expectations and hold team members accountable.
• Use workload planning tools to complete scheduled workload and ensure areas are guest-ready at store open.
• Assign daily tasks based on planned workload and guest traffic, aligning work with business priorities set by the direct leader.
• Assess GM backroom and sales-floor areas and review reporting to identify gaps and develop plans to resolve issues.
• Ensure products are available for purchase.
• Assist the direct leader with leading and following up on organizational and operational changes.
• Help build a team of GM Experts through selection, onboarding, and learning; develop team members through ongoing training, direction, and feedback when validating work completion.
• Promote inclusivity by valuing diverse voices and approaches, acting authentically and respectfully, and creating equitable experiences.
• Model ethical conduct, safety, and compliance; lead the team to follow these standards and hold others accountable.
• Model and promote a safety culture, identify and correct hazards, reinforce safety expectations, assist with incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies across the store, including ordering, storage, and application as directed by best practices.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level leader-on-duty responsibilities during assigned shifts based on store needs.
• Address store and offsite emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up, while maintaining compliance, including applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED