Overnight Inbound Operations Team Leader

Target • Pittsburgh, PA

2d • $22 - $37 • Onsite

About The Position

The Inbound Operations Team Leader leads the store’s inbound operations team, which unloads trailer deliveries and prepares merchandise for stocking on the sales floor. The role supports a consistent, guest-first experience by ensuring products are available for purchase and store areas are ready for opening. The leader plans and assigns workload, guides team members, monitors outcomes, and supports safe, compliant, and efficient store operations. The role may also include occasional store-level leadership on duty and support for guest services such as backup cashiering, order pickup, and Drive Up.

This is a full-time role with a variable schedule that may include nights, weekends, holidays, closing shifts, and other peak shopping times. It does not guarantee 40 hours per week; hours may fluctuate with business needs. The work is active and physically demanding, requiring mobility throughout a shift, work in varying environmental conditions, and frequent handling and movement of merchandise up to 44 pounds.

Requirements

• High school degree or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting, carrying, and moving items up to 44 pounds throughout a shift without additional assistance; work involves repetitive bending, twisting, reaching, and rotating.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile throughout a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently deliver those commitments.
• Observe team member performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify improvement opportunities and take action to improve results and guest experience.
• Understand sales goals and plans, and execute daily and weekly workload to achieve department and store goals.
• Lead and share expertise in operations, freshness, accuracy, and efficiency.
• With guidance from the direct leader, establish clear goals and expectations for team members and hold them accountable.
• Use workload planning tools to complete scheduled workload and ensure areas are guest-ready at store opening.
• Assign daily tasks based on planned workload and guest traffic patterns, aligned with business priorities.
• Assess GM backroom and sales-floor areas and reporting, identify gaps, and develop plans to resolve issues.
• Ensure products are available for purchase and support organizational and operational changes.
• Help select, onboard, train, and develop GM Experts; provide direction and feedback while validating completed work.
• Promote inclusivity by valuing diverse perspectives, acting authentically and respectfully, and creating equitable experiences.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these commitments.
• Model safe behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• If serving as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level leadership on duty responsibilities during assigned shifts, based on store needs.
• Address store and offsite emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up, while maintaining compliance with applicable adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED