Inbound Operations Team Leader, La Cantera TX

Target • San Antonio, TX

1d • $21 - $23 • Onsite

About The Position

The Inbound Operations Team Leader leads the store’s inbound team, which unloads trailer deliveries and prepares merchandise for stocking on the sales floor. The role supports General Merchandise operations by helping ensure products are available, accurately presented, and ready for guests. The position provides experience in guest service, retail business fundamentals, workload planning, and leading hourly team members.

The leader plans and assigns work, develops team members, monitors business and guest outcomes, and helps ensure store areas are guest ready. They promote an inclusive, ethical, safe, and secure work environment and may occasionally assume store-level leadership-on-duty responsibilities. The role also supports guest services, including backup cashiering, order pickup, and Drive Up.

This is a full-time role, although hours are not guaranteed to reach 40 per week and may fluctuate with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and other peak shopping times. The work is physically active and involves moving merchandise, remaining mobile during shifts, and working in varying environmental conditions.

Requirements

• High school degree or equivalent.
• Must be 18 years of age or older.
• Ability to lead others and hold them accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting, carrying, and moving items up to 44 pounds without additional assistance throughout a shift; work involves repetitive bending, twisting, reaching, and rotating.
• Flexible schedule availability, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently deliver the expected guest experience and operations.
• Observe team members, provide feedback, recognize strong performance, and hold them accountable.
• Review guest, financial, and team outcome metrics to identify opportunities, take improvement actions, align the team on execution, and drive results.
• Understand sales goals and plans and execute daily and weekly workloads to support department and store sales goals and guest engagement.
• Lead and share expertise in operations, freshness, accuracy, and efficiency.
• With guidance from the direct leader, establish goals and expectations and hold team members accountable.
• Use workload planning tools to complete scheduled work and ensure areas are guest ready at store open.
• Assign daily tasks based on planned workload and guest traffic patterns, in alignment with business priorities.
• Assess GM backroom and sales floor areas and review reporting to identify gaps and plan resolutions.
• Ensure products are available for purchase and support a consistent guest experience.
• Assist the direct leader in leading and following up on organizational and operational changes.
• Help select, onboard, train, and develop GM Experts, providing direction and feedback while validating work completion.
• Promote inclusivity by valuing diverse perspectives, acting respectfully, and creating equitable experiences.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
• Lead safety practices by modeling and recognizing safe behaviors, correcting hazards, supporting incident response, and timely and accurately reporting or investigating injuries.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure processes and training when acting as a key carrier, if applicable.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store and offsite emergency and compliance needs.
• Support guest services, including backup cashiering, order pickup, and Drive Up, while following applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED