Food Service Team Leader, La Cantera TX

Target • San Antonio, TX

20h • Onsite

About The Position

The Food Service Team Leader leads Target’s food service team to deliver a consistent, guest-first experience and maintain fresh, safe, accurately stocked and presented food products. The role involves planning and executing daily and weekly workloads, overseeing food safety and inventory, developing team members, and supporting store operations. The position may also include occasional store-level Leader on Duty responsibilities and support for guest services such as backup cashiering, order pickup and Drive Up.

The role is full-time, but does not guarantee 40 hours per week; hours may fluctuate based on business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts and peak shopping times. The work is physically active and may involve refrigeration and freezer conditions, varying temperatures and humidity, and handling common allergens.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Strong interest in and knowledge of the food service business.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle and move merchandise efficiently and safely, including frequently lifting or moving up to 44 pounds without additional assistance.
• Flexible schedule availability, including nights, weekends and holidays; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions where common allergens may be handled or present, and in varying temperatures, humidity and other elements while performing certain duties.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand and consistently execute them.
• Observe team performance, provide feedback, recognize strong service, and hold team members accountable.
• Review guest, financial and team outcome metrics; identify opportunities and take action to improve results and the guest experience.
• Understand sales goals and plan and execute daily and weekly workloads, including food service transitions, revisions, sales plans, sampling, promotions and price changes.
• Assign daily tasks based on planned workload and guest traffic, aligned with business priorities.
• Assess back-of-house, production, dining and merchandising areas for food safety and appropriate inventory levels.
• Walk Food & Beverage standards and Food Service routines daily, review reporting and follow up on business gaps.
• Follow food safety and cleaning requirements, including monitoring and recording temperatures of temperature-sensitive foods.
• Validate team members’ progress against department checklists and routines.
• Maintain Starbucks and Pizza Hut brand standards and production specifications where applicable.
• Place store-initiated orders and follow perishable inventory procedures to maintain accurate in-stocks and inventory records.
• Make just-in-time production quantity decisions to support freshness, availability, sales and profitability.
• Stay current on relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader, and hold team members accountable.
• Complete Food Safety Manager certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety and compliance; lead the team to follow these standards and hold others accountable.
• Promote a safety culture by modeling safe behaviors, correcting hazards, responding to incidents, and reporting and investigating injuries promptly and accurately.
• Promote inclusivity and equitable experiences by valuing diverse perspectives and treating others with authenticity and respect.
• Develop and coach team members to close skill gaps and execute best practices.
• Model physical security processes and support merchandise protection strategies, including ordering, storage and application as directed.
• Follow safe and secure processes if serving as a key carrier.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts and address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup and Drive Up while maintaining compliance with applicable laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental and life insurance, among other comprehensive health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education and well-being benefits may be available; eligibility applies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED