Inbound Operations Team Leader, La Cantera TX

Target•San Antonio, TX
•Onsite

About The Position

The Inbound Operations Team Leader leads inbound operations within Target’s General Merchandise team. The role focuses on unloading trailer deliveries and preparing merchandise for the sales floor, while helping ensure products are available for purchase and store areas are guest-ready. The leader supports a guest-first culture, plans and assigns workload, develops team members, and contributes to sales and operational outcomes. The position may also include store-level leadership-on-duty responsibilities and support for guest services and emergency or compliance needs. This is a full-time role with a variable schedule and hours that may fluctuate according to business needs; 40 hours per week are not guaranteed. The work is physically demanding and may involve exposure to varying temperatures and other elements.

Requirements

  • High school degree or equivalent.
  • At least 18 years of age.
  • Ability to lead and hold others accountable.
  • Ability to learn and adapt to current technology needs.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and independently prioritize tasks.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash-register operations as needed.
  • Ability to climb ladders as needed.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving items up to 44 pounds throughout a shift without additional assistance; work involves repetitive bending, twisting, reaching, and rotating.
  • Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and ensure team members understand, are trained in, and consistently follow them.
  • Observe team members, provide feedback, recognize strong guest-service moments, and hold team members accountable.
  • Review guest, financial, and team outcome metrics to identify opportunities, take action, align the team, and drive results.
  • Understand sales goals and plans, and execute daily and weekly workload to support department and store goals.
  • Lead and share expertise in operations, freshness, accuracy, and efficiency.
  • Establish goals and expectations with guidance from the direct leader and hold team members accountable.
  • Use workload-planning tools to complete scheduled workload and ensure areas are guest-ready at store opening.
  • Assign daily tasks according to planned workload and guest traffic, aligning work with business priorities.
  • Assess General Merchandise backroom and sales-floor areas, review reporting, and develop plans to resolve identified gaps.
  • Ensure product is available for guests to purchase.
  • Assist the direct leader with organizational and operational changes.
  • Help build the General Merchandise team through selection, onboarding, learning, ongoing training, direction, and feedback.
  • Promote inclusivity, ethical conduct, safety, and compliance, and hold the team accountable to these commitments.
  • Model safe behaviors, identify and correct hazards, assist with incident response, and report and investigate injuries promptly and accurately.
  • Model physical security processes and support merchandise-protection strategies, including ordering, storage, and application as directed.
  • If designated as a key carrier, follow safe and secure training and processes.
  • Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
  • Address store and offsite emergency and compliance needs.
  • Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining applicable compliance requirements.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits and programs may be available to eligible team members.
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