Inbound Operations Team Leader

Target • Falls Church, VA

3d • $25 - $43 • Onsite

About The Position

The Inbound Operations Team Leader leads the inbound operations team, which unloads trailer deliveries and prepares merchandise for stocking on the sales floor. The role supports a consistent guest experience by ensuring products are available for purchase and that daily and weekly workload aligns with business priorities and sales goals. The leader develops and coaches team members, monitors operational and business outcomes, and helps maintain safe, compliant, and efficient store operations. The position is full-time, though hours are not guaranteed to reach 40 per week and may fluctuate based on business needs. Work schedules may vary and include nights, weekends, holidays, closing shifts, and peak shopping periods.

Requirements

• High school degree or equivalent.
• Must be 18 years of age or older.
• Ability to lead others and hold them accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb up and down ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving items up to 44 pounds throughout a shift without additional assistance; work includes repetitive bending, twisting, reaching, and rotating motions.
• Flexible work schedule, including nights, weekends, and holidays, and reliable, prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, train for, and consistently meet those commitments.
• Observe team members, provide feedback, recognize strong performance, and hold them accountable for expected behaviors and execution.
• Review guest, financial, and team outcome metrics; identify opportunities; take action; and align the team on improvements and results.
• Understand sales goals and plans, and execute daily and weekly workload to support department and store sales goals and guest engagement.
• Lead and share expertise in operations, freshness, accuracy, and efficiency.
• With guidance from the direct leader, establish clear goals and expectations and hold team members accountable.
• Use workload planning tools, with guidance from the direct leader, to complete scheduled workload and ensure areas are guest-ready at store opening.
• Assign daily tasks based on planned workload and guest traffic patterns, aligned with business priorities set by the direct leader.
• Assess GM backroom and sales floor areas and review reporting to identify gaps and develop plans to resolve them.
• Ensure product is available for purchase to provide a consistent guest experience.
• Assist the direct leader with organizational and operational change.
• Help build and develop a team of GM Experts through selection, onboarding, training, direction, and feedback on completed work.
• Promote inclusivity by valuing diverse voices and approaches, acting authentically and respectfully, and creating equitable experiences.
• Model and promote ethical conduct, safety, and compliance, and hold others accountable to these commitments.
• Lead a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, enforcing safety expectations, assisting with incident response, and timely and accurately reporting and investigating injuries.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• If applicable as a key carrier, follow safe and secure training and processes.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store and offsite emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while maintaining applicable compliance, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may have access to medical, vision, dental, and life insurance, among other health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED