Inbound Operations Team Leader

Target • Miami, FL

8d • $22 - $37 • Onsite

About The Position

The Inbound Operations Team Leader leads inbound operations within Target’s General Merchandise team, which supports efficient store operations and a consistent guest experience. The role focuses on unloading trailer deliveries and preparing merchandise for stocking, while ensuring products are available, accurately priced, and ready for guests. The position also builds leadership capabilities in guest service, retail business fundamentals, workload planning, and developing hourly team members.

The leader plans and assigns workload, monitors operational and business outcomes, coaches and develops team members, and supports safe, compliant, and secure store operations. The role may occasionally include store-level leadership on duty and support for guest services such as backup cashiering, order pickup, and Drive Up. This is a full-time role, though hours are not guaranteed to be 40 per week and may fluctuate based on business needs. Work schedules vary and may include nights, weekends, holidays, closing shifts, and peak shopping times.

Requirements

• High school degree or equivalent.
• Must be at least 18 years old.
• Ability to lead and hold others accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting, carrying, and moving items up to 44 pounds throughout a shift without additional assistance; work involves repetitive bending, twisting, reaching, and rotating.
• Flexible schedule availability, including nights, weekends, and holidays; reliable and prompt attendance.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments that create an easy, inspiring, and friendly experience.
• Ensure team members understand, are trained in, and consistently deliver Target’s guest experience commitments and operational standards.
• Observe team members, provide feedback, hold them accountable, and recognize positive guest-service behaviors.
• Review guest, financial, and team outcome metrics; identify opportunities; take action; align the team on behaviors and execution; and celebrate results.
• Understand sales goals and plans, and execute daily and weekly workload to support department and store sales goals and guest engagement.
• Lead and share expertise in operations, freshness, accuracy, and efficiency.
• Establish clear goals and expectations with guidance from the direct leader, and hold team members accountable.
• Use workload-planning tools to complete scheduled work and ensure areas are guest-ready at store opening.
• Assign daily tasks based on planned workload and guest traffic, aligning with weekly and monthly business priorities.
• Assess GM backroom and sales-floor areas and reporting to identify gaps and develop plans to resolve issues.
• Ensure products are available for purchase and provide a consistent guest experience.
• Assist the direct leader with organizational and operational changes and follow-up.
• Help build a team of GM Experts from selection through onboarding and learning; provide ongoing training, direction, and feedback while validating work completion.
• Promote inclusivity by valuing diverse perspectives, acting authentically and respectfully, and creating equitable experiences.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
• Lead a safety culture by modeling and recognizing safe behaviors, identifying and correcting hazards, supporting incident response, and reporting and investigating injuries accurately and promptly.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed by best practices.
• Follow safe and secure training and processes when serving as a key carrier, if applicable.
• Occasionally assume store-level leadership on duty responsibilities during assigned shifts based on store needs.
• Address store and offsite emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up, while maintaining compliance, including applicable adult-beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits are referenced; eligibility details are provided through Target’s benefits eligibility information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED