Inbound Operations Team Leader

Target • Corona, CA

2d • $24 - $41 • Onsite

About The Position

The Inbound Operations Team Leader leads the store’s inbound and General Merchandise operations, helping ensure merchandise is unloaded, prepared for stocking, available for purchase, accurately priced, and ready for guests. The role contributes to a guest-first culture and delivers store and department goals by planning workload, guiding team members, and overseeing safe, efficient operations. The position may also support Food & Beverage, fulfillment, guest services, and store-level leadership needs as required.

The Team Leader develops and coaches hourly team members, assigns and monitors work, reviews business outcomes, and takes action to improve guest experience and operational results. With guidance from a direct leader, the role sets expectations, plans and completes workload, addresses gaps in backroom and sales-floor areas, supports organizational changes, and builds team capability through hiring, onboarding, training, and feedback.

This is a full-time role, although weekly hours are not guaranteed to be 40 and may vary with business needs. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The position is physically active and requires mobility throughout the shift, frequent merchandise handling, and working in varying environmental conditions.

Requirements

• High school degree or equivalent.
• Must be 18 years of age or older.
• Ability to lead and hold others accountable.
• Ability to learn and adapt to current technology needs.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders as needed.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting, carrying, and moving items up to 44 pounds throughout a shift without assistance; work involves repetitive bending, twisting, reaching, and rotating.
• Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is required.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained on, and consistently deliver those commitments.
• Observe team members, provide feedback, recognize strong performance, and hold the team accountable to expectations.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on behaviors and execution, and drive results.
• Understand sales goals and plans, and execute daily and weekly workload to achieve department and store sales goals and support guest engagement.
• Lead and share expertise in operations, freshness, accuracy, and efficiency.
• With guidance from the direct leader, establish clear goals and expectations for team members and hold them accountable.
• Use workload planning tools to complete scheduled workload and ensure areas are guest-ready at store open.
• Assign daily tasks based on planned workload and guest traffic patterns, aligned with business priorities.
• Assess GM backroom and sales-floor areas and review reporting to identify gaps and develop plans to resolve issues.
• Ensure product is available for purchase and assist the direct leader with organizational and operational changes.
• Help select, onboard, train, and develop GM Experts; give direction and feedback and validate work completion.
• Promote inclusivity by valuing diverse voices and approaches and creating equitable experiences.
• Model ethical conduct, safety, and compliance, and hold the team accountable to these standards.
• Lead safety practices by modeling and recognizing safe behaviors, correcting hazards, responding to incidents, and reporting and investigating injuries promptly and accurately.
• Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
• Follow safe and secure procedures when acting as a key carrier, if applicable.
• Occasionally assume store-level Leader on Duty responsibilities during assigned shifts based on store needs.
• Address store and offsite emergency and compliance needs.
• Support guest services such as backup cashiering, Order Pickup, and Drive Up while maintaining applicable compliance requirements, including adult beverage laws.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits may also be available; eligibility varies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED