Food Service Team Leader, La Cantera TX

Target • San Antonio, TX

2d • $21 - $36

About The Position

The Food Service Team Leader leads food service operations and an hourly team to deliver a consistent, guest-first experience and support department sales. The role covers food safety, freshness and quality, inventory management, production, merchandising, pricing, promotions, and daily and weekly workload planning. The leader develops team members through hiring, training, coaching, performance feedback, and accountability, while maintaining Target, Starbucks, and Pizza Hut standards where applicable. The position may also include occasional store-level leadership-on-duty responsibilities and support for guest services such as backup cashiering, order pickup, and Drive Up.

This is a full-time role with hours that depend on business needs and may fluctuate; 40 hours per week are not guaranteed. The schedule is variable and may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is active and physically demanding, requires mobility for the duration of a shift, and can involve refrigeration and freezer conditions, allergens, and varying temperatures and weather conditions.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years old.
• Strong interest in and knowledge of the food service business.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Ability to stay focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Welcoming and helpful attitude toward guests and team members, with effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues and interpret instructions, reports, and information.
• Ability to accurately handle cash register operations as needed.
• Ability to climb ladders, scan, handle, and move merchandise safely, including frequently lifting or moving up to 44 pounds without assistance.
• Flexible schedule availability, including nights, weekends, holidays, and closing shifts; reliable and prompt attendance.
• Ability to work in refrigeration and freezer conditions and around common allergens.
• Ability to work in varying temperatures, humidity, and other elements while performing duties such as Drive Up and carryout.
• Ability to remain mobile for the duration of scheduled shifts, which may vary in length.

Nice To Haves

• Previous retail experience is preferred but not required.

Responsibilities

• Consistently deliver guest experience commitments and ensure team members understand, are trained on, and follow them.
• Observe team performance, provide feedback, recognize strong guest-service moments, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, take action, and align the team on execution.
• Understand sales goals and plan and execute daily and weekly workloads, including food service transitions, revisions, sales plans, sampling, promotions, and price changes.
• Assign daily tasks according to planned workload and guest traffic, aligned with business priorities.
• Assess back-of-house, production, dining, and merchandising areas for food safety and appropriate inventory levels.
• Walk Food & Beverage standards and Food Service routines, review reports, and follow up on identified business gaps.
• Follow food safety and cleaning requirements, including monitoring and recording temperatures for temperature-sensitive food items.
• Validate team members’ progress against department checklists and routines.
• Uphold Starbucks and Pizza Hut brand standards and production specifications where applicable.
• Place store-initiated orders and follow perishable inventory management procedures.
• Make just-in-time production quantity decisions to support freshness, in-stocks, sales, and profitability.
• Stay current on relevant trends and products and educate team members.
• Participate in hiring and onboarding; establish goals and expectations at the direction of the direct leader.
• Complete Food Safety Manager Certification and applicable Starbucks and/or Pizza Hut training and certifications.
• Model ethical conduct, safety, compliance, inclusivity, and best practices, and support team development through coaching and interactions.
• Lead safety practices by modeling and recognizing safe behavior, correcting hazards, supporting incident response, and reporting and investigating injuries promptly and accurately.
• Model physical security processes and support store merchandise-protection strategies as directed.
• Follow safe and secure procedures when acting as a key carrier, if applicable.
• Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts based on store needs.
• Address store emergency and compliance needs.
• Support guest services such as backup cashiering, order pickup, and Drive Up while following applicable laws and compliance requirements.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance and other comprehensive health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED