Inbound Operations Manager Supply Chain

Genuine Parts Company • Coppell, TX

6d • Onsite

About The Position

The Inbound Operations Manager oversees strategic implementation of inbound operations at a distribution center. Reporting to the General Manager or Assistant General Manager, the role manages inbound teams and activities to ensure compliance with safety and other regulations, and implements strategic priorities across inbound operations. The manager also promotes engagement, empowerment, and problem-solving among teammates.

The position operates in a warehouse setting with industrial noise, bright overhead lighting, and varying temperatures due to limited climate control. Employees work around moving equipment and mechanical operations and must remain alert to audible and visual safety signals. Physical demands include lifting and carrying objects typically weighing 25 to 50 pounds or more; pushing and pulling loaded equipment; extended standing and walking; bending, stooping, squatting, reaching, and climbing; operating warehouse equipment; manual dexterity and repetitive motion; and physical endurance. The role requires a commitment to following safety protocols.

Requirements

• At least 2 years of experience in a distribution center or similar environment.
• At least 1 year of proven experience in a managerial role and/or leading teams.
• Ability to motivate and inspire a team to contribute to problem-solving and continuous improvement.
• Strong organizational and problem-solving abilities, attention to detail, and a proactive approach to challenges.
• Familiarity with warehouse operations and logistics software, such as WMS or ERP systems.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Strong verbal and written communication skills.
• Commitment to integrity, professionalism, and customer service, with a focus on supporting team members and delivering for customers.
• Ability to meet the physical demands described, including lifting, pushing and pulling, extended standing and walking, bending, stooping, reaching, climbing, equipment operation, repetitive tasks, and physical endurance.
• Commitment to following warehouse safety protocols.

Nice To Haves

• Bachelor's degree in business administration, logistics, or a related field.
• At least 3 years of experience in a distribution center or similar environment.
• At least 2 years of proven experience in a managerial role and/or leading teams.
• Experience performing quality functions such as inspection, control, assurance, or audits.
• Lean Six Sigma and project management skills.
• Expertise with relevant tools and technology, including MS Office, Promapp, Power BI, and Visio.
• Customer-centric approach and strong task execution.
• Enthusiasm for data, analysis, and providing simple insights.
• Passion for solving complex challenges.
• Comfort influencing others, leading teams, managing stakeholders, gaining leadership buy-in, and communicating clearly.
• Test-and-learn mentality and an agile approach to improving team products.

Responsibilities

• Collaborate with the General Manager and/or Assistant General Manager to implement operational strategies that optimize efficiency and productivity.
• Manage inbound operations by setting performance expectations, monitoring team productivity, and troubleshooting as needed.
• Lead inbound operations, including scheduling and unloading freight, receiving dock activities, stocking, housekeeping, maintenance, and safety protocols.
• Promote adherence to safety rules and regulations to help ensure a safe work environment.
• Train and develop employees, supporting teams to operate efficiently and filling in where needed.
• Ensure supplier, delivery partner, and customer inquiries and concerns are handled promptly and professionally; encourage team ownership of customer issues, resolve escalations, and escalate further when appropriate.
• Work with other distribution center management to monitor, investigate, and resolve recurring receiving errors.
• Protect company assets by ensuring equipment is properly used and maintained, buildings are opened, checked, and secured daily, and merchandise does not leave without proper receipts.
• Maintain awareness of budget planning and cost management, and implement cost-saving initiatives and process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed