Inbound Operations Manager Supply Chain

Genuine Parts Company•Waipahu, DC

About The Position

The Inbound Operations Manager is an energetic leader who oversees strategic implementation of inbound operations at a distribution center. Reporting to the General Manager or Assistant General Manager, the role ensures inbound teams, operations, and activities are managed properly and comply with safety and other regulations. The manager implements strategic priorities across inbound activities while promoting engagement, empowerment, and problem-solving among teammates. The role encompasses inbound freight scheduling and unloading, receiving dock operations, stocking, housekeeping, maintenance, and safety protocols. It also includes developing employees, resolving supplier, delivery partner, or customer concerns, working with other distribution center managers to address recurring receiving errors, protecting company assets, and supporting budget and cost-management efforts.

Requirements

At least 2 years of experience in a distribution center or similar environment.
At least 1 year of proven experience in a managerial role and/or leading teams.
Ability to motivate and inspire a team to contribute to problem-solving and continuous improvement.
Strong organizational and problem-solving abilities, attention to detail, and a proactive approach to challenges.
Familiarity with warehouse operations and logistics software such as WMS or ERP systems.
Ability to thrive in a fast-paced environment and adapt to changing priorities.
Strong verbal and written communication skills.
Commitment to integrity, professionalism, and customer service, with a focus on supporting teammates and delivering for customers.

Nice To Haves

Bachelor's degree in business administration, logistics, or a related field.
At least 3 years of experience in a distribution center or similar environment.
At least 2 years of proven experience in a managerial role and/or leading teams.
Experience performing quality functions such as inspection, control, assurance, and audits.
Lean Six Sigma and project management skills.
Expertise with relevant tools and technology, including MS Office, Promapp, Power BI, and Visio.
Customer-centric approach and strong task execution.
Enthusiasm for data, analysis, and providing clear insights.
Passion for solving complex challenges.
Comfort influencing others, leading teams, managing stakeholders, gaining leadership buy-in, and communicating clearly.
Test-and-learn mentality and an agile approach to improving team products.

Responsibilities

Collaborate with the General Manager and/or Assistant General Manager to implement operational strategies that optimize efficiency and productivity.
Manage inbound operations by setting performance expectations, monitoring team productivity, and troubleshooting as needed.
Lead inbound operations, including freight scheduling and unloading, receiving dock operations, stocking, housekeeping, maintenance, and safety protocols.
Promote adherence to safety rules and regulations and maintain a safe work environment.
Train and develop employees, support team efficiency, and fill in where needed.
Ensure supplier, delivery partner, and customer inquiries and concerns are handled promptly and professionally; resolve or escalate issues as appropriate.
Work cross-functionally with other distribution center management to monitor, investigate, and resolve recurring receiving errors.
Protect company assets by ensuring equipment is properly used and maintained, buildings are opened, checked, and secured daily, and merchandise does not leave without proper receipts.
Support budget planning and cost management, and implement cost-saving initiatives and process improvements.