Inbound Operations Manager (Days)
About The Position
The Operations Manager, Inbound/Receiving oversees inbound freight and receiving activities in a distribution or warehouse operation. The role ensures products are received safely, accurately, and on time; manages receiving team performance; maintains inventory integrity; and improves operational efficiency. The manager works with transportation, inventory control, and warehouse leadership to meet service, productivity, quality, and safety objectives and support continuous improvement. The position manages department operations and professional employees, frontline supervisors, and business support staff. It has accountability for financial resources and inventory levels exceeding $230 million, and is responsible for the development, training, coaching, counseling, and performance appraisal of employees. The manager is expected to be a visible leader across a multi-shift operation and to take charge in the Director's absence. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with some flexibility. Travel is required 10%.
Requirements
- Strong communication skills.
- Strong knowledge of Microsoft Office products.
Nice To Haves
- Bachelor's degree highly preferred.
- Lean Six Sigma (LSS) experience highly preferred.
- 3–5 years of experience preferred.
- 3+ years of supervisory or management skills preferred.
Responsibilities
- Manage staff to ensure timely product distribution and receipt while meeting distribution center budget, policy, procedure, and quality standards.
- Monitor warehouse productivity, adhere to budget requirements, work toward distribution center programs, and coordinate necessary repairs.
- Recommend and implement programs, policies, and strategies to increase production and efficient facility space utilization.
- Implement and administer policies and procedures.
- Ensure quality customer service and prompt follow-through on correspondence about merchandise shipments and stock on hand.
- Handle general employee inquiries and resolve concerns.
- Develop, train, coach, counsel, and conduct performance appraisals for employees and supervisors.
- Maintain positive employee relations.
- Remain flexible with work schedule to provide visible leadership and maximize employee interactions across a multi-shift distribution operation.
- Manage professional employees and supervisors, as well as business support, technical, and production staff.
- Manage financial resources and inventory levels exceeding $230 million.
- Provide technical guidance to employees.
- Develop processes and procedures to implement functional strategies.
- Participate in developing policies and procedures to achieve specific goals, and ensure employees operate within guidelines.
- Gain consensus among parties involved and resolve operational or project-related issues.
- Be in charge in the absence of the Director.
Benefits
- Medical, dental, and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401(k) savings plan
- Access to wages before payday with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
- Bonus eligible: 10% target
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
