Inbound Operations Manager (Days)

Cardinal Health•Lakeland, FL

About The Position

The Operations Manager, Inbound/Receiving oversees inbound freight and receiving activities within a distribution or warehouse operation. The role ensures safe, accurate, and timely receipt of products; manages receiving team performance; maintains inventory integrity; and drives operational efficiency. The manager partners with transportation, inventory control, and warehouse leadership to meet service, productivity, quality, and safety objectives and support continuous improvement initiatives. Warehouse Operations performs and controls manual or automated tasks involved in receiving, storing, and shipping products, including picking, packing, staging, transporting, storage, and delivery. This role supports the efficient flow of products from vendor receipt through shipment to internal and external customers, in accordance with prescribed service parameters. The position manages department operations and staff, including professional employees, frontline supervisors, and business support staff. It has accountability for financial resources and inventory levels exceeding $230 million. The manager may be required to take charge in the Director’s absence. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with some flexibility; the manager must also be flexible to support a multi-shift distribution operation and maximize employee interactions. Travel is required 10% of the time. The role is bonus eligible, with a 10% target.

Requirements

3–5 years of experience preferred.
3 or more years of supervisory or management skills preferred.
Strong communication skills.
Strong knowledge of Microsoft Office products.
Flexibility to support a multi-shift distribution operation.

Nice To Haves

Bachelor’s degree highly preferred.
Lean Six Sigma experience highly preferred.

Responsibilities

Manage staff to ensure timely product distribution and receipt while meeting distribution center budget, policy, procedure, and quality standards.
Monitor warehouse productivity, adhere to budget requirements, work toward distribution center programs, and coordinate necessary repairs.
Recommend and implement programs, policies, and strategies to increase production and improve facility space utilization.
Implement and administer policies and procedures.
Ensure quality customer service and prompt follow-through on customer correspondence related to merchandise shipments and stock on hand.
Handle general employee inquiries and resolve concerns.
Develop, train, coach, counsel, and conduct performance appraisals for supervisors and employees.
Maintain positive employee relations.
Remain flexible with the work schedule to provide visible leadership and maximize employee interactions across a multi-shift operation.
Manage professional employees, supervisors, business support staff, technical staff, and production staff.
Manage financial resources and inventory levels exceeding $230 million.
Provide technical guidance to employees.
Develop processes and procedures to implement functional strategies.
Participate in developing policies and procedures to achieve specific goals and ensure employees operate within guidelines.
Gain consensus among involved parties to resolve operational or project issues.
Take charge in the absence of the Director.
Travel 10% of the time.