Operations Manager Jobs

About The Position

Requirements

• A minimum of 4 years of relevant experience in electrical and/or mechanical roles.
• A minimum of 2 years of experience in a management or supervisory level within an automated environment.
• A bachelor's degree in engineering or relevant field of study or; an associate’s degree coupled with an additional 2 years of relevant experience in an electrical and/or mechanical profession, preferably gained in an FMCG background or; an additional 2 years of relevant experience in an electrical and/or mechanical profession, preferably gained in an FMCG background.
• Good technical ability relating to automation hardware and software.
• Good organizational ability and the ability to plan and prioritize.
• Sound analytical skills with an eye for detail; good problem-solving ability and a practical approach.
• Comprehensive understanding of production, picking and storage MHE systems, gained from experience in an automated environment.
• Experience of a FMCG environment.
• Experience of working with computerized maintenance management systems.
• The ability to really engage and enthuse a diverse team in a time-constrained environment.
• Numerate and PC literate including Word, Excel etc.

Responsibilities

• Create and promote a safe work culture by being a champion of safe work practices.
• Monitor and report daily engineering KPIs, including fault reduction and elimination.
• Performance management, development and training of the team; daily direct personnel management responsibility.
• Lead a proactive customer focused culture.
• Drive and support change initiatives for MHE equipment and process improvement.
• Build collaborative relationships with key customers and robust communication links.
• Support daily objective/corrective actions defined during daily safety meetings led by the engineering operations.
• Lead daily safety meetings, creating or implementing any needed risk assessments to complete planned work.
• Align, priorities and monitor KPI’s that support the Customer’s optimized service for its end customer/clients.
• Working closely with Customer’s Inbound, Pick, Dispatch areas, and other support teams on a daily basis to ensure direction of labor, and planned engineering activities to fully support Ocado’s assets and the Customer’s daily operational goals.
• Champion safe working practices with expedited investigations and corrective actions.
• Support the Engineering Operations Manager and the HR Team to ensure employee recognition & discipline (including documenting and resolving policy violations, conducting performance and holding probation review meetings).
• Day to day leadership of team members, including prioritization and allocation of workload; deploying labor based on the demands and requirements of the task against the competency and capability of resource.
• Responsible for personnel management including: time and attendance, time-off requests, establishing and reviewing goals and objectives, general mentoring, driving accountability and assigning daily priorities.
• Develop effective customer relationships to facilitate communication and execution to ensure that the customer’s deliverables are successfully achieved.
• Be proactive in the development of team members; advise, lead and motivate team members, assess capability, identify and resolve training / skill requirements; be involved in disciplinary issues.
• Assessment of engineering team skills and assisting in upskilling and training of staff, including integration of first line maintenance of plant and equipment.
• Management and development of department processes; including shift handovers, briefs, and defect reporting/resolving.
• Reporting and monitoring of data capture for automation and maintenance activities.
• Ability to lead from the front, driving pace accuracy and standards.

Benefits

• 401k Plan
• 100% match up to 5% of earnings
• Paid Vacation and Sick Days
• 10 Paid Public Holidays
• Medical, Dental, and Vision Insurance
• Medical and Dependent Care Flexible Spending Accounts
• Health Reimbursement Account
• Company Contribution of 50% of Annual Deductible
• Company Paid Life Insurance
• Short and Long Term Disability Insurance
• Employee Assistance Program