Senior Operations Program Manager

LightForce Orthodontics • Wilmington, MA

1d

About The Position

The Senior Operations Program Manager drives the successful execution of critical manufacturing and operational initiatives supporting LightForce's continued growth and production scale-up. The role leads a diverse portfolio of projects and programs, from targeted operational improvements to complex, large-scale manufacturing expansions. Working across Production, Manufacturing Engineering, Supply Chain, Quality, Maintenance, Finance, and other functions, the program manager translates business priorities into executable plans, aligns resources, resolves obstacles, and drives programs to completion. The ideal candidate combines operational and business acumen with hands-on program leadership and thrives in a fast-paced, evolving manufacturing environment.

Requirements

• Bachelor's degree in Engineering, Operations, Supply Chain, Business, or a related field; equivalent experience is considered.
• 8+ years of experience in operations program management, manufacturing, engineering, or related environments, with a demonstrated track record of delivering complex programs.
• Strong understanding of manufacturing operations, production processes, and the challenges associated with scaling production.
• Ability to manage multiple concurrent programs, balance competing priorities, and deliver results in a dynamic environment.
• Demonstrated ability to lead cross-functional teams, influence stakeholders, and drive accountability without direct authority.
• Strong business acumen, analytical thinking, and problem-solving skills, including the ability to evaluate technical and operational trade-offs.
• Excellent communication and organizational skills, including experience presenting program status, risks, and recommendations to senior leadership.

Nice To Haves

• Experience in advanced manufacturing, additive manufacturing, medical devices, or other high-growth manufacturing environments.
• Experience leading manufacturing capacity expansions, equipment implementation, process changes, or operational transformation programs.
• Familiarity with ERP, project management systems, and manufacturing performance metrics.
• PMP, Lean Six Sigma, or equivalent project management and continuous improvement experience.

Responsibilities

• Lead multiple concurrent manufacturing and operational projects of varying size and complexity, delivering against scope, schedule, budget, quality, and business objectives.
• Drive alignment, decisions, and accountability across functional teams, influencing stakeholders without direct reporting authority.
• Lead initiatives supporting capacity expansion, equipment installations, automation, process improvements, production readiness, and operational infrastructure.
• Develop integrated plans, establish critical paths, identify resource requirements, and manage competing priorities to meet business commitments.
• Anticipate risks, challenge assumptions, resolve complex issues, and drive timely decisions and corrective actions to maintain program momentum.
• Evaluate operational trade-offs, manage program budgets, and ensure initiatives deliver measurable improvements in capacity, cost, quality, efficiency, and performance.
• Provide leadership with clear, concise updates on program status, key milestones, risks, and decisions required, ensuring transparency and timely escalation.

Benefits

• PTO and paid holidays
• Medical, dental, and vision plans
• 401k retirement plan
• Fringe benefits
• Paid parental leave
• Workplace perks such as food and coffee

What This Job Offers

• Job Type: Full-time
• Career Level: Senior